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      Panda Express

      Now known as Panda Restaurant Group

      Engaged Employer

      Panda Express reviews

      3.6

      60% would recommend to a friend

      (5,255 total reviews)
      avatar

      Andrew and Peggy Cherng

      81% approve of CEO

      54% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Culture & values

      3.1

      Senior management

      3.0

      Work/Life balance

      Panda Express has an employee rating of 3.6 out of 5 stars, based on 5,255 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Panda Express employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      2.0
      Sep 1, 2020

      Don't work here

      Keyholder
      Recommend
      CEO approval
      Business Outlook

      Pros

      free food was always great but it did not outweigh the cons

      Cons

      -horrible senior management who cares strictly about profits and do not care about the well-being of employees - slow to repair broken equipment making work much more difficult for employees yet they still expect optimal levels of efficiency -poor morale, no one is motivated to work because of the "shaming" that happens in the groupchats they create. It also contributes to a horrible work-life balance because they expect you to reply and acknowledge the groupchat every single day even if you're not working -they use the groupchat to publicly inteorrogate employees and nit-pick on things.

      avatar
      Panda Express Response
      5y
      Thank you for your feedback. We hear your concerns and want you to know that our people and teamwork are the core of Panda. We recognize the importance of having a balance with your work life and your personal growth and will be sharing your feedback with our HR and Operations Leadership Teams.
      5.0
      Feb 27, 2020

      Great job with supportive team!

      Associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is good, the food is delicious and we make sure that the standards are met. Upper management is very understanding

      Cons

      Can’t think of any honestly. I had a great time working there.

      avatar
      Panda Express Response
      6y
      At Panda, one of our many goals is to provide delicious food that both our associates and customers can enjoy. Additionally, we want our associates to be left with positive working experiences that management can provide through exceptional training and organization. Thank you for sharing your experience and we are glad to have you aboard Team Panda!
      3.0
      Feb 22, 2020

      Its a good job for a bit

      Key holder
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free meal during your shift, plus 20% off friends and family discount. Opportunity for raises and growth. You won't be bored working there! It's a good starter job to learn different things.

      Cons

      Very labour intensive. At least at my branch, everything had to be super cleaned for management, including every wire on a wire rack. Micro-managed down to how many paper towels we can use to dry our hands. Being outside of America, it was frustrating to update or do different things, as everything had to go back to California for approval. 5 steps of service was expected for every customer, but annoyed the regulars a lot. Our branch was also understaffed constantly as there was a high turnover. The more you move up, the more issues you see which is why many employees would just stay crew members or key holders than go onto management.

      avatar
      Panda Express Response
      6y
      Thank you for sharing your experience working at Panda. With our mission of Putting People First, we strive to ensure that our associates are prioritized. The key to our stores operating smoothly are our associates and we want to make sure that their concerns are heard. We will be forwarding your feedback to our Ops Management Team to address the issue at hand. If you would like, you can also share your experience in detail via our “My Voice Matters” confidential hotline: 626-799-9898 x6053 so that we will look into your experience further.
      Viewing 5209 - 5211 of 5,255 Reviews
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      ReviewsPanda Express reviews

      Glassdoor has 5,398 Panda Express reviews submitted anonymously by Panda Express employees. Read employee reviews and ratings on Glassdoor to decide if Panda Express is right for you.