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Panda Express reviews

3.6

60% would recommend to a friend

(5,255 total reviews)
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Andrew and Peggy Cherng

81% approve of CEO

54% positive business outlook

Panda Express has an employee rating of 3.6 out of 5 stars, based on 5,255 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Panda Express employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

5K reviews
3.0
Mar 21, 2018
Recommend
CEO approval
Business Outlook

Pros

Great Vision & Mission Statements, Values, Panda’s Way and Safe Environment ideas Good pay & benefits 401K match up to 4% Good PTO (specially for management) Great opportunities for self learning & development as well as business & leadership skills Family business owned by great, caring & kind hearted couple Andrew & Peggy Cherng

Cons

Cultures & practices are heavily centralized to look & sound good in front of Co-Founders & Upper Managements by cover-ups / showing as little reality as possible. Heavily top down approach that suppresses grass-root ideas and creativities. Ability to talk one’s way up “sweet talk” and outside presentation triumph over business core skills and results in selecting promotion “people development”.

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Panda Express Response
8y
We would like to apologize for missing the mark on your experience working at Panda Express. We are committed to building an environment where our associates are inspired to better their lives, and are focused on continuously improving the overall work experience for all of our associates. Your feedback enables us to take into consideration areas that we need to re-evaluate our people development initiatives. We value your feedback, and will be sharing it with our HR leaders to see how we can work on effectively delivering on our Panda mission and values.
1.0
Jun 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Free and discounted food if you enjoy fried garbage.

Cons

Pandas Management is the worst I have ever had to work with. Immature, uneducated, disrespectful, and they have no idea how to communicate with the other employees. The schedule is never done properly and they will slash your hours if you call out sick even a single time. I have been a cook there for 6 months now and would not advise anyone to work for Panda Express.

3.0
May 30, 2017
Recommend
CEO approval
Business Outlook

Pros

Free food during break time and many opportunities to advance within the company. Friendly staff.

Cons

No type of downtime. If they see you just standing around they will make up something for you to do whether it's clean the walls or pick up garbage in the parking lot. Many random inspections and they are VERY particular about every little detail. The way the spoons are to be positioned, the portion sizes, your uniform, etc etc.

Viewing 55 - 57 of 5,255 Reviews

Glassdoor has 5,398 Panda Express reviews submitted anonymously by Panda Express employees. Read employee reviews and ratings on Glassdoor to decide if Panda Express is right for you.