Panera Bread reviews

3.4

49% would recommend to a friend

(18,760 total reviews)
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Paul Carbone

40% approve of CEO

32% positive business outlook

Panera Bread has an employee rating of 3.4 out of 5 stars, based on 18,760 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Panera Bread employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

19K reviews
5.0
Aug 7, 2019

Greatest job in my life

Recommend
CEO approval
Business Outlook

Pros

I love baking. Being able to spend an entire shift to make all the baked goods and then watch management, coworkers and customers enjoy my work is the most satisfied I've been at any job I've held for the past 20 years. My bosses are never there and I have occasional contact with them, so I never have anyone looking over my shoulder and breathing down my neck. As long as the product is baked to perfection and in a reasonable time, I am free to do as I please. There is also a daily Per diem of free food (and to be candid, more if you choose not to report it). Although they are not my direct bosses, I have a great rapport with the store management and they have an invested interest to make sure I'm taken care of to continue to produce high quality work. The hourly rate is much higher than many other similar positions, especially for not necessarily requiring previous experience.

Cons

While there are many aspects of actual baking involved, I do not work prior to the dough making process, or making pastries/cookies from scratch. This will prevent me from working there long term as that is what I eventually want to do. There is a lot of overtime, long shifts and time spent in an entire building alone. It can get scary and lonely at times. You're on your feet for 7 to 11 hours all day and in front of several hot ovens or in cold coolers and freezers, so it is physically demanding. While taking breaks and lunches are permitted, you can't leave till all your work is done, so doing so extends the amount of time you're actually in the store. I honestly do not mind this, but trying to work in a bathroom break while several things are in the oven and on different timers may not be for most people. It's also night shift, so you will lose time and access for personal life in the long term. It's very repetitive, you will be doing the same thing day in and day out and in the same routine every, single day.

5.0
Oct 2, 2018

Great job

Recommend
CEO approval
Business Outlook

Pros

They are really flexible with the scheduling, the environment is really friendly and most of the people who work there are young and going to school

Cons

The pay wasn’t that great

1.0
Jun 1, 2017

Dont walk away......Run!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Excellent product.....food is high quality, mostly non GMO, mostly organic. - Competent store managers, but are handicapped by corporate hamstringing

Cons

First, allow me to start off by saying that Panera was one of the better low end (translated: disposable) jobs when I started it a year ago as a driver at the Tomball location. Lately, I’ve been seeing signs at Panera that companies in distress start to exhibit….(microwaves and icemakers that break and no longer get repaired, as well as the cutting of labor hours of ALL staff including managers). And finally, the last straw was drawn with this new delivery driver application, BRINGG. I should give you a little back-history for my gripe with this app to make any sense. When I was hired a year ago, a cell phone was not a precondition of my employment as a driver, since I had a Garmin GPS. Now, with the introduction of this new app, all drivers are required to have their own cell phones, with active data plans, and the BRINGG app running. But that still is not the main gripe I have. My main gripe is that the app is required to be on and running in the background for your entire shift, and since the app piggybacks off of the google maps app, it is constantly consuming your data. While this may sound like a petty gripe to some, it disproportionately affects low-income and minority employees who are the largest subscribers of limited data plans on their cell phones, and hence, the majority of which will be consumed by the Panera delivery app. So when I presented this argument to management, they made the case that the app is a benefit to the Panera company and to the customer because it now allows the customer to track their food delivery status in real time. I shot back to the management that this is unfair that we the employees are expected to absorb the cost of such a benefit both to the customer and the company without having received any added benefit to ourselves or our pay…..after all, this added benefit they speak of is being incorporated into our cell phone plans and bills, and at the cost of our limited data plans, and is done so without any recompense. In other words, the app, which will gobble up your limited data plan, will be of a great benefit to the customer and the company, and you alone will foot the bill for it. Even after my presenting my logical argument against this app, my gripes fell on deaf ears…so I will be tendering my resignation post haste. By the way, I do not blame my store manager, he is simply a poorly paid company man beholden to the cleptocratic corporatocracy, and must give way to their oppressions lest he place his own job in jeopardy.

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Glassdoor has 19,057 Panera Bread reviews submitted anonymously by Panera Bread employees. Read employee reviews and ratings on Glassdoor to decide if Panera Bread is right for you.