Panera Bread reviews

3.4

49% would recommend to a friend

(18,817 total reviews)
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Paul Carbone

41% approve of CEO

34% positive business outlook

Panera Bread has an employee rating of 3.4 out of 5 stars, based on 18,817 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Panera Bread employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

19K reviews
3.0
Mar 4, 2013
Recommend
CEO approval
Business Outlook

Pros

Panera Bread is a respectful company. They offer a great starting hourly rate. They have a passion for food and understand what is quality food. It's about quality not quantity. As an employee you are eligible for a 65% discount on food, only the day you work. They give a decent amount of hours; I received about 20-30 hours a week. My pay started at 8.50, which, is decent compared to the minimum. If you are an asset to the company and are reliable you can move up to Associate Trainer fast. Which can give you great experience. In my opinion, the food is great. I loved the salads and since I received a great discount, I only payed about $3 for my meal. Compared to $10, that is usually what a regular customer spends on a single meal.

Cons

The managers need some improvement. I am aware that it is a fast food restaurant and so the management can be anyone without any degree, but the management can be very unprofessional. Like most work places there is a lot of gossip. Another thing is that usually the co workers are always involved in each others lives. There is a lot of drug activity going on too. Most of the people that I worked with were always coming to work stoned,which, delays our service and how fast we prepare orders. Some managers are unprofessional and gossip about other people and tend to put people on the spot, a lot.

1.0
Dec 1, 2012
Recommend
CEO approval
Business Outlook

Pros

Good soup, clean bathrooms, comfortable clothing requirements but that's it!

Cons

I was hired to work 25 plus hours a wk but scheduled for only 10. I was hired to be a " Catering Coordinator" but spent half my time playing "fetch" for items the trainer didn't have prepared for her shift. My trainer was rude and self absorbed with her recent break up, I found this highly unprofessional and didn't care to hear the details of a failed relationship and last night tequila shots, I was there to do a job! One of managers wanted me to cook in the walk in oven without any prior training. She became angry because I had refused to do something I wasn't trained to do, she told me to clock out a half hour before my shift was over.When I saw I was still scheduled for 10 hrs on my 3rd wk at Paneras I quit. The floors were a complete mess with cold cuts and cheeses being stepped on by employees. 4 different employees showed me how to make one sandwich 4 different ways the end result was inconsistency and customers returning foods.

4.0
Nov 22, 2012
Recommend
CEO approval
Business Outlook

Pros

job duties are fairly simple customers are generally friendly

Cons

no benefits available to hourly associates performance reviews are held once a year with my franchise not much room for growth

Viewing 18349 - 18351 of 18,817 Reviews

Glassdoor has 19,115 Panera Bread reviews submitted anonymously by Panera Bread employees. Read employee reviews and ratings on Glassdoor to decide if Panera Bread is right for you.