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      Panera Bread

      Engaged Employer

      Panera Bread reviews

      3.4

      49% would recommend to a friend

      (18,785 total reviews)
      avatar

      Paul Carbone

      40% approve of CEO

      32% positive business outlook

      Ratings by demographic groups

      Panera Bread has an employee rating of 3.4 out of 5 stars, based on 18,785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Panera Bread employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Reviews by job title

      19K reviews
      3.0
      Oct 2, 2015

      Cashier, Bakery set up

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good food, decently clean cafes. The people that eat here are always happy to get their Panera fix. Positive work environment.

      Cons

      I was in a new cafe in an area that didn't have a Panera so people were really confused. Most of the employees didn't know how to run the registers and didn't understand the menu since there were so many different items and options. Totally understaffed for the morning shift. I was supposed to greet everyone, check them out, make drinks, and keep brewed coffee fresh for the first two opening hours. It was impossible.

      5.0
      Aug 10, 2015

      My experience at Panera Bread is outstanding

      Cashier/barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      I would say the pros are the coworkers, managers, and the 50 percent discount. It's all amazing but also getting to know some of the customers.

      Cons

      Cons would be rush hour during lunch and dinner. Another con would be there are so many drinks you need to learn how to make.

      3.0
      Aug 1, 2015

      Awesome flexible part-time job for students, but...

      Hourly associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy to learn new skills and earn raises. Flexible hours, great part-time job during the fall/winter for students. Easy to become experienced in several skills: cashier, dish, kitchen, serving, food prep, barista. Vacation pay included in pay. Many reliable, responsible and friendly staff. Easy to reach out to head office when needed.

      Cons

      Customer service and strong belief in 'the customer is always right'. Some micromanagement can occur. Time and hours taken advantage of (over-time hours, not following employer's availabilities). Lots of managers being switched or transferred. While easy to earn a raise, it is hard for it to process on your paycheque (ex.: 2 week wait turns into 2 months and longer).

      Viewing 18649 - 18651 of 18,785 Reviews
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      ReviewsPanera Bread reviews

      Glassdoor has 19,082 Panera Bread reviews submitted anonymously by Panera Bread employees. Read employee reviews and ratings on Glassdoor to decide if Panera Bread is right for you.