Panera Bread reviews

3.4

49% would recommend to a friend

(18,780 total reviews)
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Paul Carbone

40% approve of CEO

32% positive business outlook

Panera Bread has an employee rating of 3.4 out of 5 stars, based on 18,780 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Panera Bread employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

19K reviews
1.0
May 8, 2012
Recommend
CEO approval
Business Outlook

Pros

Great co-workers Great discount (my store gave 70% off) Free soft drinks Free coffee (very helpful on those opening shifts!) At the end of every night, we gave our remaining bakery items (Bagels, breads, and a ton of pastries) to food banks and various charities in our community, which I loved.

Cons

Managers treat you like you are their property. Absolutely no respect for the employees. They believe that your life revolves around Panera and Panera alone. No respect for wanting to get a 2nd job, even if it is to help your family out. Want a day off? "Good luck" (in the words of my former GM). Be expected to stay late even if you can't. If you're injured, you'll just have to work through it. Managers texting and calling on their cell phones constantly, then actually trying to take your phone from you as if you were in high school. MAJOR favoritism. At least 3 new people hired a week. Not caring about family issues and if you need a day off for it. No respect for ones personal life. Lots of talking down from Managment.

4.0
May 8, 2012

Flexible schedule, a lot of demands on time.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very flexible with school/family schedules. Most cafes will allow time off for many issues, and will work around your schedule. Employees are pretty friendly, food is good (and free for managers). They protect employees legally, and have a good benefits package. Hours are decent (some early, some late) but not bad. Emphasis on training, although the entirety of the training program needs a bit of a overhaul.

Cons

Management is stingy with bonuses and raises. Have cut back on labor hours, thereby making managers do more work with less hours. Employees are forced to meet very high goals without much tools for this. Many tools/procedures are put in place without practice, and they are ridiculous. Too much paperwork (while still requiring everyone to be "out front") engaging the guest.

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Glassdoor has 19,077 Panera Bread reviews submitted anonymously by Panera Bread employees. Read employee reviews and ratings on Glassdoor to decide if Panera Bread is right for you.