Panera Bread reviews

3.4

49% would recommend to a friend

(18,762 total reviews)
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Paul Carbone

40% approve of CEO

32% positive business outlook

Panera Bread has an employee rating of 3.4 out of 5 stars, based on 18,762 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Panera Bread employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

19K reviews
3.0
Sep 1, 2009

Merchandising Nightmare

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I am very proud of the product that we put out at Panera. I was able to rapidly advance based on my achievements.

Cons

It seems that since the economy tanked a large focus has been put on merchandising in my market. They are expecting more work out of my employees than they are capable of doing in a shift, want labor at 0, and are not giving any more hours for scheduling even though they are heaping on extra work. My contracted 45hr work week now ranges between 50 and 70 hours per week

4.0
Aug 18, 2009
Recommend
CEO approval
Business Outlook

Pros

Very friendly and open environment. Everyone is encouraged to provide the best possible customer experience possible, only after the customer is satisfied will you rectify the finances. Very flexible working hours.

Cons

The company seems to be biased on the customers end. This is a good thing but it seems to be affecting the ability of Panera Bread to treat their employees in a similar light.

4.0
Aug 18, 2009
Recommend
CEO approval
Business Outlook

Pros

Managers are competent and respectful Easy-going work environment Very good employee discount Tasks are divided efficiently Associates are trained to give good customer service

Cons

Tasks can be mundane and tedious sometimes

Viewing 18742 - 18744 of 18,762 Reviews

Glassdoor has 19,059 Panera Bread reviews submitted anonymously by Panera Bread employees. Read employee reviews and ratings on Glassdoor to decide if Panera Bread is right for you.