0 communication between café and Bakery managers. BTS will make any excuse to not do their job, including taking assistant bakers from busy cafés so they can go home early. Constant changes to scheduling with little to no heads-up. BMMs do not communicate in any form with bakers. Trying to callout of work will result in no reply, no matter if it was made 12 hours before a shift. Night-bakers blindsided by $15k catering orders with no assistance or additional cookware. BTS/BMMs never answer their phones despite working the same hours as night bakers. new Assistant baker hires making $11/hr, while a fully trained Head Night Baker makes $12/hr whilst doing 3 times the work. Constant changes to the menu resulting in not only the normal pan up items, but all new test items, and online training daily for weeks, with no additional hours or pay increase, all with little to no additional assistance (generallt working alone). Told by BTS to put away truck deliveries (not my job) because someone was not scheduled to do it (laso not my job). Told to work 10+ hour shifts and do the day bakers job if they called out or did not show up, at no increased pay. No reimbursment for gas when told to work at cafés even when 20+ miles away. Forced to work in a market far outside the market in which I lived (forced to drive 20+ minutes to cafés, even though I live less than 45 seconds from a café, because I had a car and someone else did not, still not reimbursed gas).
After I was promoted, took 6 months for me to get my raise, and I only recieved that after complaining to a higher up.
Actively did about 50% of mu job for 3 months, BTS and BMM did not say a single word to me, esencially allowing it, because they could not afford me quitting at the time.
Overall a horrible experience.
