Panera Bread reviews

3.4

49% would recommend to a friend

(18,789 total reviews)
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Paul Carbone

40% approve of CEO

32% positive business outlook

Panera Bread has an employee rating of 3.4 out of 5 stars, based on 18,789 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Panera Bread employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

19K reviews
4.0
Jun 21, 2018
Recommend
CEO approval
Business Outlook

Pros

Able to learn a variety of Positions, Nice Meal Discount, always something to do to keep busy, co-workers are generally pleasant to work with, time-off requests are honored, opportunity for advancement to management, great management experience

Cons

While the pay is "competitive", extra work gets piled on you as people call-off more than what should be tolerated, managers rarely get opportunities for a break

1.0
Apr 24, 2018

DO NOT TAKE THIS POSITION

Recommend
CEO approval
Business Outlook

Pros

Tips are great, but you can get tips anywhere. Flexible schedule, kind of. For example, you are the sole person responsible for orders so if a $1,000 delivery comes in, you will be the only one to come in at 12 or 1 AM to do the order and if you have plans that day, expect to do them exhausted.

Cons

One of the things that made this one of the worst job experiences was management. They treated the cafe like it was a highschool and they were the head cheerleaders and jocks that bullied associates into doing things that were not their responsibility so they could go smoke weed outside. The fact is that management, across many Paneras, hate catering. It's too stressful for their tiny minds to figure out how to manage and they take it out on the catering coordinator. YOU WILL NOT have support in this job, and they will deliberately cause problems for you. Management tends to be jealous about the tips that you will make as they are responsible for assigning them to you, which means you won't always get them. They call and text you constantly about catering. They won't get you the help you need if you ask for it. It's a losing battle and this is common amongst most of the caterers I have spoken with. This is NOT the opportunity they make it out to be. They'll tell you "It's like running your own business" except that business is spiraling out of control with frequent unhappy clients because management does everything they can to bring you down. If you're in an especially catty cafe, the GM will only discipline based on who they like and don't like. If you take this position, make sure you're accepting it on at least $15 or more and hour, with the amount of time and energy you will put into this job, it's worth nothing less. I genuinely, and fiercely despise the cafe I worked for and I worked my butt off. This whole review is saturated with bitter tones, I understand, but even after informing the district manager, nothing will be done to resolve these issues and it infuriates me to know people will continue to be treated they way they are treated at this cafe.

1.0
Apr 24, 2018
Recommend
CEO approval
Business Outlook

Pros

erm... they bake fresh stuff?? (5 word minimum and all)

Cons

Not enough time or willingness to drole on and on, but: I work at the Memphis midtown Panera, and not a day goes by that their unprofessionalism doesn't completely FLOOR ME!! From keeping bonafide heroin addicts as well as young adukts who are awaiting their trial for attempted 2nd degree MURDER, we also have a wonderful and sickening array of MANAGERS who work 10 hour shifts, yet can't seem to do so without their every half hour trip to their cars to get their mandatory swig of vodka. Guys, if you want a job, all ya gotta do is apply online and show up for an interview. They'll promise you whatever you request, such as enough hours to pay actual real life bills, but "SURPRISE"... guess what? You will get NOTHING!! Hey! You can request the GM speaks with you about the atrocities, and he'll actually DENY MAKING THOSE PROMISES, or laugh and try to inject some weird reasoning such as, "well, see,.. our sales are down right now, so I must make cuts". I've taken over 80 pictures of this dump and admitted to doing so. (I wasn't written-up, but I was actually REPRIMANDED when the only reason I'd taken them was to TRY and inform the GM of all the reasons he should implement some sort of "plan" in case the city health department decided to pop in for a "visit". All-in-all, I can state that "I'm in total SHOCK that this place is still allowed to do business.".

Viewing 202 - 204 of 18,789 Reviews

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