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      Panera Bread

      Engaged Employer

      Panera Bread reviews

      3.4

      49% would recommend to a friend

      (18,804 total reviews)
      avatar

      Paul Carbone

      40% approve of CEO

      34% positive business outlook

      Ratings by demographic groups

      Panera Bread has an employee rating of 3.4 out of 5 stars, based on 18,804 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Panera Bread employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Reviews by job title

      19K reviews
      3.0
      Apr 21, 2015

      overnite hell

      Night baker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is OK benefits are great

      Cons

      Staffing turnover rate is ridiculous poor BMM management working every weekend so certain people can have it off

      4.0
      Apr 14, 2015

      There are high expectations for attitude, detail, and urgency which will frustrate you but also teach you a lot.

      Associate trainer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working in a high stress environment with a small group of people creates an almost family like atmosphere. The food is delicious and "nutritious" (lol) and you will get addicted to eating it everyday. 60% discount within thirty minutes before or after shift or during a break (if you are lucky enough to get one) You will get much experience in customer service as the customer base there is mostly the over-privileged and they are sometimes very hard to please. There is also a very loyal group of customers that you will see all the time and you will learn what they like and they will know you by name. a very good feeling. I enjoyed the attention to detail that goes into making everything perfect for the customer but some people just want to get thru a shift. If you are the latter Panera isnt for you. Bakery goods are made fresh every morning so if you are closing and there is still plenty of treats to give to donations you might get to take half a loaf of bread or some sweets home. yum!

      Cons

      -long shifts sometimes with no break or opportunity to eat/drink. practically extortion. -always seem under staffed. unreasonable order completion time demands -lots of multitasking and double duty deployment (i.e. doing the work that they should have another person doing while still completing your own responsibilities.) -you work as hard if not harder than most food service workers and yet cannot earn tips. -customers cannot understand why they are spending so much money on a sandwich and will complain about the prices everyday. "no, we do not have a dollar menu" -"no, we do not have gluten free bread" (gtfo) ad infinatum

      4.0
      Apr 10, 2015

      night time baker, opener

      Night baker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits offered, flexible, considerate hours, no jerks policy.

      Cons

      You have to have certain rank to have benefits, the pay isn't enough if you have a family to support.

      Viewing 289 - 291 of 18,804 Reviews
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      ReviewsPanera Bread reviews

      Glassdoor has 19,101 Panera Bread reviews submitted anonymously by Panera Bread employees. Read employee reviews and ratings on Glassdoor to decide if Panera Bread is right for you.