PartsSource reviews

4.3

84% would recommend to a friend

(221 total reviews)
avatar

Philip Settimi

90% approve of CEO

88% positive business outlook

PartsSource has an employee rating of 4.3 out of 5 stars, based on 221 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PartsSource employee rating is 22% above average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

221 reviews
1.0
Aug 14, 2014

Autonomous

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not much here to say .

Cons

Executives sent internal email making management to write only good reviews on here to boost rating and manipulate true ratings. This goes hand in hand with other negative reviews former and current employees have written. Deceptive, misleading, self centered, greedy, unethical, and so much more.

5.0
Jul 29, 2014
Recommend
CEO approval
Business Outlook

Pros

Great people. Emphasis on technology and customer solutions and ALOT of growth. The work environment is fast-paced. Quota is tied to regions and account base, not how long you've been there. Nearly all of the managers from mid level to the executives will bend over backward to help you or a customer find a solution. Company has won dozens of awards for growth and customer satisfaction, and previous CEO Ray Dalton has won Entrepreneur of the year. Technology is second to none in the industry. Continued growth and new products are expected, which makes this an exciting place to work and great opportunity for advancement in the future. New management as of the past winter-spring, increased focus on employees, development and advancement. New CEO Phil Settimi has experience in leading companies in technology and healthcare fields. The first thing done by new management was an employee survey, which resulted in increased perks and communication from the top to the bottom. I think there has been great excitement and continues to be great excitement about this company and where its going in the future. Its a great place to work. And I enjoy coming to work [...welll...almost...] every single day.

Cons

I am a current employee and very surprised that there are as many negative comments as there are below. This was part of what made me want to write this review. Many of the comments below are unfair, honestly. It just does not seem realistic to think those that succeed made it only because they are friends with the right people, Sales team has 40 to 50 members and a very high level of customer service and skill. Favortism is a classic disgruntled (ex)employee gripe, and anyone thats ever had a job before should see right thru that one. When a company has over 200 employees that comes with the territory, but I guess be sure to question the sources. Alot of sales reps actually come back after leaving, realizing things aren't "perfect" everywhere else. Management is a solid combination of experience, talent and highly driven. From mid-management to upper management the team has wide range of experience across industries (medical, sales, technology) and ability to think toward the future and solve customer and hospital problems. Management team is highly skilled and highly motivated toward making everyone succeed. The company could not have experienced so much growth in the past and continued growth without it.

1.0
Jul 18, 2014
Recommend
CEO approval
Business Outlook

Pros

They have health benefits for their employees, but there is really nothing else positive about this business.

Cons

At Partssource, it's all about who you are related to or who you are friends with. If you are "in" with the Dalton family, or you are friends with either the family or upper management, you get to do whatever you want, when ever you want. Anyone else will be gone in a year or less. High-pressure, low-return environment where your sales quota is based on how long you have been there, versus what your portfolio or geographical market can support (like every other sales quota in any other business). A Boys Club environment, the women who get ahead there don't do it on merit. Management treats their subordinates like idiots, hovering over their shoulders (unless you are one of the Chosen Few), and threatening people with their jobs regularly. Fear-based environment. They also hire people who have been in prison, so watch your belongings when you are there.

Viewing 202 - 204 of 221 Reviews

Glassdoor has 224 PartsSource reviews submitted anonymously by PartsSource employees. Read employee reviews and ratings on Glassdoor to decide if PartsSource is right for you.