Does PayByPhone pay their employees well?

According to anonymously submitted Glassdoor reviews, PayByPhone employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at PayByPhone. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at PayByPhone?

42% of PayByPhone employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PayByPhone 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at PayByPhone?

Software Developer (20) , Product Designer (4) , Product Manager (4) , Senior Software Developer (4) , Senior Software Engineer (4) , Manager (3) , QA Analyst (3) , Senior Product Manager (3) , Software Development Manager (3) , Customer Support Representative (2) , Management (2) , Sales Manager (2) , Software Engineer (2)

What are the pros of working at PayByPhone according to real employee reviews?

"Great people on the ground that care (at least the ones that are left)" ((in 20 reviews)); "Good work/life balance" ((in 7 reviews)); "There are still some dedicated colleagues who foster a positive, collaborative spirit despite the challenges." ((in 7 reviews)); "introduce an in office routine gradually, as well as interact with members across all teams and departments." ((in 6 reviews)); "Great culture" ((in 6 reviews))

What are the cons of working at PayByPhone according to real employee reviews?

"Also the salary is on the low side." ((in 8 reviews)); "Disorganized and chaotic management (constant change and reorganization)." ((in 7 reviews)); "Aucun objectif du manager et aucune réunion hebdomadaire" ((in 5 reviews)); "Bad Leaders and pay." ((in 4 reviews)); "Horrible training." ((in 4 reviews))

What are employees saying about PayByPhone layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PayByPhone layoffs and their outlook for job security at PayByPhone in 2026.

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PayByPhone

Part of Corpay

PayByPhone reviews

2.7

42% would recommend to a friend

(133 total reviews)

Jonny Combe

31% approve of CEO

33% positive business outlook

Ratings by category

3.1

Diversity & inclusion

2.8

Culture & values

2.8

Work/Life balance

2.7

Career opportunities

2.6

Senior management

2.5

Compensation and benefits

PayByPhone has an employee rating of 2.7 out of 5 stars, based on 133 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PayByPhone employee rating is 27% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

133 reviews

5.0

May 3, 2023

Great company to work for

Qa analyst

Recommend

CEO approval

Business Outlook

Pros

amazing work culture, great people

Cons

Nothing, everything is great! Company is good

PayByPhone Response

Thank you for taking the time to leave us a review. We are so happy you are enjoying our culture and the wonderful people here!

5.0

May 1, 2023

Great company to work for

Manager, people solutions

Recommend

CEO approval

Business Outlook

Pros

Flexibility, remote work, great office, smart/kind co-workers

Cons

Total benefits could be improved (e.g. RRSP matching)

PayByPhone Response

Thank you for your review and for appreciating the amazing talent here and some of our perqs. We routinely revise our benefits to best suit the needs of both our organization and our employees, and have flagged this particular benefit for review. We hope your experience here continues to be wonderful!

3.0

Apr 12, 2023

Challenging

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great proximity within the different business units

Cons

Complexity of the differents payment actors

Viewing 37 - 39 of 133 Reviews

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Jobs at PayByPhone

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Regional Sales Director

Regional Sales Director