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PayByPhone

Part of Corpay

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PayByPhone reviews

2.7

42% would recommend to a friend

(134 total reviews)

Jonny Combe

31% approve of CEO

33% positive business outlook

PayByPhone has an employee rating of 2.7 out of 5 stars, based on 134 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PayByPhone employee rating is 27% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

134 reviews
3.0
Apr 26, 2025

Was good before Corpay took over

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I exited just before Corpay wreaked havoc on PayByPhone

Cons

Promotions only happened when someone else left—otherwise, you stayed put.

1.0
Aug 21, 2023
Recommend
CEO approval
Business Outlook

Pros

work from home is a good benefit

Cons

leadership and technical managers are highly incapable just minting money and laying off smart workers. pathetic infact

avatar
PayByPhone Response
2y
Thank you for sharing your feedback and concerns with us. We hope that you had the chance to bring your concerns to the attention of our leadership or your HRBP through our recent company-wide pulse survey, 360 mid-year reviews and/or 1x1 conversations. Our teams have been deeply focused on our OKRs this year, and we are so proud of all that we have delivered, including strong fiscal management. We appreciate your advice as we continue to improve as an organization.
3.0
Aug 2, 2023
Recommend
CEO approval
Business Outlook

Pros

pay, teams, people, break room

Cons

mismanagement. turn over, alignment, priorities

avatar
PayByPhone Response
2y
Thank you for taking the time to leave your thoughts. We want to assure you we take all reviews seriously, as we do our Employee Engagement survey results and all other forms of feedback. Our teams are our heart and they have all been lazer-focused on PayByPhone’s goals this year, which included improving staff retention and globalizing many of our internal processes. Happily, we do feel that results to date indicate that we are on the right track! Thank you again for sharing your thoughts, we wish you all the best!
Viewing 40 - 42 of 134 Reviews

Glassdoor has 149 PayByPhone reviews submitted anonymously by PayByPhone employees. Read employee reviews and ratings on Glassdoor to decide if PayByPhone is right for you.