Does PayByPhone pay their employees well?

According to anonymously submitted Glassdoor reviews, PayByPhone employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at PayByPhone. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at PayByPhone?

42% of PayByPhone employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PayByPhone 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at PayByPhone?

Software Developer (20) , Product Designer (4) , Product Manager (4) , Senior Software Developer (4) , Senior Software Engineer (4) , Manager (3) , QA Analyst (3) , Senior Product Manager (3) , Software Development Manager (3) , Customer Support Representative (2) , Management (2) , Sales Manager (2) , Software Engineer (2)

What are the pros of working at PayByPhone according to real employee reviews?

"Great people on the ground that care (at least the ones that are left)" ((in 20 reviews)); "For the most part, colleagues are great to work with." ((in 8 reviews)); "Good work/life balance" ((in 7 reviews)); "introduce an in office routine gradually, as well as interact with members across all teams and departments." ((in 6 reviews)); "Great culture" ((in 6 reviews))

What are the cons of working at PayByPhone according to real employee reviews?

"Also the salary is on the low side." ((in 7 reviews)); "Disorganized and chaotic management (constant change and reorganization)." ((in 6 reviews)); "Aucun objectif du manager et aucune réunion hebdomadaire" ((in 5 reviews)); "Benefits have been stripped away" ((in 5 reviews)); "Unclear communication." ((in 5 reviews))

What are employees saying about PayByPhone layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PayByPhone layoffs and their outlook for job security at PayByPhone in 2026.

PayByPhone reviews

2.7

42% would recommend to a friend

(134 total reviews)

Jonny Combe

31% approve of CEO

33% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (134 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

PayByPhone has an employee rating of 2.7 out of 5 stars, based on 134 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PayByPhone employee rating is 27% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

134 reviews

3.0

Feb 22, 2024

Good variety in unexciting industry

Client relationship executive

Recommend

CEO approval

Business Outlook

Pros

Good place to develop skills and work with public and private sector in technology

Cons

Pay on the low side, company is too focussed on Canada HQ rather than satellite offices

5.0

May 1, 2023

Great company to work for

Manager, people solutions

Recommend

CEO approval

Business Outlook

Pros

Flexibility, remote work, great office, smart/kind co-workers

Cons

Total benefits could be improved (e.g. RRSP matching)

PayByPhone Response

3y

Thank you for your review and for appreciating the amazing talent here and some of our perqs. We routinely revise our benefits to best suit the needs of both our organization and our employees, and have flagged this particular benefit for review. We hope your experience here continues to be wonderful!

1.0

Feb 8, 2022

Many good things, except for one overriding thing.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Richness of the different profiles, nice professional field of experimentation.

Cons

French HR policy: Willingness to change conditions in a very rough way. A lot of misplaced arrogance for a very poor added value.

Viewing 58 - 60 of 134 Reviews

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Jobs at PayByPhone

Regional Sales Director

Regional Sales Director

PayByPhone

PayByPhone reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good variety in unexciting industry

Great company to work for

Many good things, except for one overriding thing.

Top companies for "Compensation and Benefits" near you

Jobs at PayByPhone