Does PayByPhone pay their employees well?

According to anonymously submitted Glassdoor reviews, PayByPhone employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at PayByPhone. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at PayByPhone?

42% of PayByPhone employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PayByPhone 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at PayByPhone?

Software Developer (20) , Product Designer (4) , Product Manager (4) , Senior Software Developer (4) , Senior Software Engineer (4) , Manager (3) , QA Analyst (3) , Senior Product Manager (3) , Software Development Manager (3) , Customer Support Representative (2) , Management (2) , Sales Manager (2) , Software Engineer (2)

What are the pros of working at PayByPhone according to real employee reviews?

"Great people on the ground that care (at least the ones that are left)" ((in 20 reviews)); "For the most part, colleagues are great to work with." ((in 8 reviews)); "Good work/life balance" ((in 7 reviews)); "introduce an in office routine gradually, as well as interact with members across all teams and departments." ((in 6 reviews)); "Great culture" ((in 6 reviews))

What are the cons of working at PayByPhone according to real employee reviews?

"Also the salary is on the low side." ((in 7 reviews)); "Disorganized and chaotic management (constant change and reorganization)." ((in 6 reviews)); "Aucun objectif du manager et aucune réunion hebdomadaire" ((in 5 reviews)); "Benefits have been stripped away" ((in 5 reviews)); "Unclear communication." ((in 5 reviews))

What are employees saying about PayByPhone layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PayByPhone layoffs and their outlook for job security at PayByPhone in 2026.

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PayByPhone

Part of Corpay

PayByPhone reviews

2.7

42% would recommend to a friend

(134 total reviews)

Jonny Combe

31% approve of CEO

33% positive business outlook

Ratings by category

3.1

Diversity & inclusion

2.8

Culture & values

2.8

Work/Life balance

2.7

Career opportunities

2.6

Senior management

2.5

Compensation and benefits

PayByPhone has an employee rating of 2.7 out of 5 stars, based on 134 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PayByPhone employee rating is 27% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

134 reviews

5.0

Aug 20, 2020

4 years 5 months and counting 😁

Product designer

Recommend

CEO approval

Business Outlook

Pros

* Great Environment and work culture * Awesome people to work with, very professional and friendly * Company is investing in design * Company is growing which is good for career * Opportunity for self growth (option to go to conferences or take courses) *Exciting projects and new challenges every quarter, no time to get bored * Design has a voice/opinion * Team/ company hangouts * Events for team bonding

Cons

* Workloads are intense sometimes ( this is getting better as we are hiring more designers) * Last minute priority changes * Not too many people cared about UX ( this is also improving ) * Sometimes there’s not enough time for usability testing and products are getting shipped without UX validation * Collaboration wasn’t a thing about year ago (but things getting better now)

PayByPhone Response

Thank you for your positive feedback! It’s great to hear that over your 4.5 years at PayByPhone, you’re enjoying your experience and have been a part of the growth and change we have (and are!) gone through. Feedback like this is great for us to hear what we’re going well and areas we still have some work to do. If you haven’t already, we encourage you to share this with your manager and the People team! You know where to find us :).

4.0

Oct 20, 2023

A good job

Site reliability engineer

Recommend

CEO approval

Business Outlook

Pros

You can increase your responsibilities as high as you want Flexibility in working hours and location

Cons

Need more vision for technology

4.0

May 4, 2023

Internship

Client success coordinator

Recommend

CEO approval

Business Outlook

Pros

Great work life balance generally

Cons

Unclear instructions on what to follow

PayByPhone Response

Thank you for the review and for joining PayByPhone as part of your education! We appreciate your feedback re: instructions and have since brought this forward for consideration. We also hope you brought this to the attention of your leader, as we are all always learning and adapting to different needs. We hope you have a wonderful experience with us!

Viewing 64 - 66 of 134 Reviews

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Jobs at PayByPhone

Regional Sales Director

Regional Sales Director