Does PayByPhone pay their employees well?

According to anonymously submitted Glassdoor reviews, PayByPhone employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at PayByPhone. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at PayByPhone?

40% of PayByPhone employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PayByPhone 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at PayByPhone?

Software Developer (20) , Product Designer (4) , Product Manager (4) , Senior Software Developer (4) , Senior Software Engineer (4) , Manager (3) , QA Analyst (3) , Senior Product Manager (3) , Software Development Manager (3) , Customer Support Representative (2) , Management (2) , Sales Manager (2) , Software Engineer (2)

What are the pros of working at PayByPhone according to real employee reviews?

"Great people on the ground that care (at least the ones that are left)" ((in 20 reviews)); "For the most part, colleagues are great to work with." ((in 8 reviews)); "Good work/life balance" ((in 7 reviews)); "introduce an in office routine gradually, as well as interact with members across all teams and departments." ((in 6 reviews)); "Great culture" ((in 6 reviews))

What are the cons of working at PayByPhone according to real employee reviews?

"Also the salary is on the low side." ((in 7 reviews)); "Disorganized and chaotic management (constant change and reorganization)." ((in 6 reviews)); "Aucun objectif du manager et aucune réunion hebdomadaire" ((in 5 reviews)); "Benefits have been stripped away" ((in 5 reviews)); "Unclear communication." ((in 5 reviews))

What are employees saying about PayByPhone layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PayByPhone layoffs and their outlook for job security at PayByPhone in 2026.

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PayByPhone

Part of Corpay

PayByPhone reviews

2.7

40% would recommend to a friend

(134 total reviews)

Jonny Combe

28% approve of CEO

32% positive business outlook

Ratings by category

3.1

Diversity & inclusion

2.7

Culture & values

2.7

Work/Life balance

2.6

Career opportunities

2.5

Senior management

2.5

Compensation and benefits

PayByPhone has an employee rating of 2.7 out of 5 stars, based on 134 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PayByPhone employee rating is 27% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

134 reviews

4.0

Nov 14, 2020

Open Organization

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

You can book a meeting with anybody, even the CIO Amazing support Adaptable Leadership Lots of potential either improving existing solutions and tackling new challenges A lot talented people Lots of change Nice opportunity to: solve big challenges Improve the live of countless people, either cities or its citizens Improve our future by fighting climate change

Cons

Too many things Conflicting priorities Low accountability Low alignment Low recognition Control over trust (depends on stakeholders)

PayByPhone Response

Thank you for taking the time to submit your thoughts on working at PayByPhone. We’re glad you’ve sensed the support and leadership that we have worked hard to make part of our culture at PayByPhone. While we have areas to improve, we appreciate everything you do for us and look forward to working hard to make PayByPhone the best place possible to work and build a career.

3.0

Jul 28, 2020

Death by a thousand cuts

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great P&C team, collaborative teams, office management is top notch, managers genuinely try and care.

Cons

No empowering vision, strategy is a gong show, too much WIP cripples output, RFP driven culture completely prevents real innovation and ownership of outcomes.

PayByPhone Response

Thank you for taking the time to provide us with your feedback regarding your time here at PayByPhone. As you know, PayByPhone has grown substantially in the past few years in efforts to become a global leader in the smart parking industry. It is inevitable that along with the growth comes new changes and challenges that impact the current processes; however, this year we introduced strategy implementation workshops that focused on providing training on change management. Although we understand there is still work to be done, we are heading towards the right direction and appreciate your constructive feedback. Lewisa Anciano, VP, Global HR at PayByPhone

4.0

Oct 22, 2018

Working at PayByPhone

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Amazing work culture Convenient location Strong service

Cons

Weak management Lots of last minute changes and back and fourth with decision making Immediate manager is unprofessional

Viewing 79 - 81 of 134 Reviews

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Jobs at PayByPhone

Regional Sales Director

Regional Sales Director