Does PayByPhone pay their employees well?

According to anonymously submitted Glassdoor reviews, PayByPhone employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at PayByPhone. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at PayByPhone?

40% of PayByPhone employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PayByPhone 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at PayByPhone?

Software Developer (20) , Product Designer (4) , Product Manager (4) , Senior Software Developer (4) , Senior Software Engineer (4) , Manager (3) , QA Analyst (3) , Senior Product Manager (3) , Software Development Manager (3) , Customer Support Representative (2) , Management (2) , Sales Manager (2) , Software Engineer (2)

What are the pros of working at PayByPhone according to real employee reviews?

"Great people on the ground that care (at least the ones that are left)" ((in 20 reviews)); "For the most part, colleagues are great to work with." ((in 8 reviews)); "Good work/life balance" ((in 7 reviews)); "introduce an in office routine gradually, as well as interact with members across all teams and departments." ((in 6 reviews)); "Great culture" ((in 6 reviews))

What are the cons of working at PayByPhone according to real employee reviews?

"Also the salary is on the low side." ((in 7 reviews)); "Disorganized and chaotic management (constant change and reorganization)." ((in 6 reviews)); "Aucun objectif du manager et aucune réunion hebdomadaire" ((in 5 reviews)); "Benefits have been stripped away" ((in 5 reviews)); "Unclear communication." ((in 5 reviews))

What are employees saying about PayByPhone layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PayByPhone layoffs and their outlook for job security at PayByPhone in 2026.

PayByPhone reviews

2.7

40% would recommend to a friend

(134 total reviews)

Jonny Combe

28% approve of CEO

32% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

PayByPhone has an employee rating of 2.7 out of 5 stars, based on 134 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PayByPhone employee rating is 27% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

134 reviews

5.0

Jan 28, 2021

Evolving from project based to agile development environment

Senior product manager

Recommend

CEO approval

Business Outlook

Pros

Lots of potential to innovate, grow as a professional and great peers! Very competent senior management team moving towards true agile development environment in 2021..

Cons

Too much work load to manage...

PayByPhone Response

5y

Thank you for providing such insightful feedback! We are working hard to ensure we deliver on the goals we have set for 2021!

5.0

Jan 16, 2021

Good company overall, amazing CEO

Human resources

Recommend

CEO approval

Business Outlook

Pros

- CEO is great! Work family feels like second family.

Cons

None that come to my mind

PayByPhone Response

5y

Thank you for providing us with feedback regarding your experience at PayByPhone. We are happy to hear you enjoyed your time at PayByPhone!

3.0

Dec 27, 2020

Good people weak managers

Software developer

Recommend

CEO approval

Business Outlook

Pros

There are some smart folks in the company, and the most of them are very keen on learning new tech.

Cons

It really depends on the team. Some managers seem to be inexperienced for their roles.

PayByPhone Response

5y

Thank you for providing us with feedback regarding your experience at PayByPhone. We are working hard to ensure our employees are equipped with the right training and resources they need to succeed in their roles.

Viewing 76 - 78 of 134 Reviews

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Jobs at PayByPhone

Regional Sales Director

Regional Sales Director

PayByPhone

PayByPhone reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Evolving from project based to agile development environment

Good company overall, amazing CEO

Good people weak managers

Top companies for "Compensation and Benefits" near you

Jobs at PayByPhone