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PayByPhone

Part of Corpay

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PayByPhone reviews

2.7

42% would recommend to a friend

(133 total reviews)

Jonny Combe

31% approve of CEO

33% positive business outlook

PayByPhone has an employee rating of 2.7 out of 5 stars, based on 133 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PayByPhone employee rating is 27% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

133 reviews
4.0
Nov 5, 2025

Good but could be better

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, good benefits, good culture.

Cons

Too focused on growth, seemingly at the expense of existing clients and employees.

1.0
Oct 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Some talented coworkers who genuinely care.

Cons

Since the company was taken over by the new (American) leadership, things have steadily gone downhill. Employee benefits and morale have dropped, and code quality has noticeably suffered (just look at the recent App Store reviews). Leadership frequently imposes unrealistic deadlines, pressures teams to deliver, and rarely acknowledges the effort put in. Many employees worked significant unpaid overtime with promises of time off later, only to be laid off once their projects were done. The organization now relies heavily on underqualified contractors who often produce poor-quality code, leaving local developers to clean up and manage the mess. Meanwhile, decision-making appears disconnected from the realities of the engineering teams, with a few entrenched leaders steering the company toward trouble.

4.0
Oct 8, 2025

Really busy, really fun

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Benefits, lots of growth opportunity. Gets things done

Cons

Very busy, sometimes develop without time to think things through,

Viewing 7 - 9 of 133 Reviews

Glassdoor has 148 PayByPhone reviews submitted anonymously by PayByPhone employees. Read employee reviews and ratings on Glassdoor to decide if PayByPhone is right for you.