Does PayByPhone pay their employees well?

According to anonymously submitted Glassdoor reviews, PayByPhone employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at PayByPhone. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at PayByPhone?

40% of PayByPhone employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PayByPhone 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at PayByPhone?

Software Developer (20) , Product Designer (4) , Product Manager (4) , Senior Software Developer (4) , Senior Software Engineer (4) , Manager (3) , QA Analyst (3) , Senior Product Manager (3) , Software Development Manager (3) , Customer Support Representative (2) , Management (2) , Sales Manager (2) , Software Engineer (2)

What are the pros of working at PayByPhone according to real employee reviews?

"Great people on the ground that care (at least the ones that are left)" ((in 19 reviews)); "Good work/life balance" ((in 7 reviews)); "introduce an in office routine gradually, as well as interact with members across all teams and departments." ((in 6 reviews)); "There are still some dedicated colleagues who foster a positive, collaborative spirit despite the challenges." ((in 6 reviews)); "Welcoming and friendly company culture" ((in 4 reviews))

What are the cons of working at PayByPhone according to real employee reviews?

"Also the salary is on the low side." ((in 7 reviews)); "Disorganized and chaotic management (constant change and reorganization)." ((in 7 reviews)); "Aucun objectif du manager et aucune réunion hebdomadaire" ((in 5 reviews)); "Horrible training." ((in 5 reviews)); "Benefits have been stripped away" ((in 5 reviews))

What are employees saying about PayByPhone layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PayByPhone layoffs and their outlook for job security at PayByPhone in 2026.

Skip to content Skip to footer

Notifications

PayByPhone

Part of Corpay

PayByPhone reviews

2.7

40% would recommend to a friend

(134 total reviews)

Jonny Combe

28% approve of CEO

32% positive business outlook

Ratings by category

3.1

Diversity & inclusion

2.7

Culture & values

2.7

Work/Life balance

2.6

Career opportunities

2.5

Senior management

2.5

Compensation and benefits

PayByPhone has an employee rating of 2.7 out of 5 stars, based on 134 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PayByPhone employee rating is 27% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

134 reviews

3.0

Nov 15, 2021

OK place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Snacks, happy hours, try to make the office fun with a variety of seating areas, great plants and dogs are allowed

Cons

People get promoted who don't want to be (and so they leave) Very hard to keep people, management keeps changing and other than CEO (came from Germany) staff don't stay (for the most part). Attrition is VERY high.

PayByPhone Response

There is a substantial amount of growth opportunity available for our employees and with that opportunity comes a learning curve. We always encourage our employees to challenge themselves and take on new challenges that are within their bandwidth. We appreciate your feedback and if you’re open to a conversation, we’d love to learn more about your experience. Please reach us at people@paybyphone.com.

5.0

Sep 23, 2021

Pivoting in the Right Direction

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The biggest pro is the people. There have been a lot of leadership changes this year, and with that, a big change in culture. Very positive and looking towards even more improvements going forward.

Cons

No cons as of yet.

PayByPhone Response

Thank you for providing us with your feedback! This is an exciting time to be a part of PayByPhone and we are glad to have you on our team!

4.0

Jul 24, 2021

Positive experience overall

Product manager

Recommend

CEO approval

Business Outlook

Pros

Good company culture and environment

Cons

Below average salary and compensation

PayByPhone Response

Thank you for providing us with your feedback! This is an exciting time to be a part of PayByPhone and we are glad to have you on our team!

Viewing 91 - 93 of 134 Reviews

Top companies for "Compensation and Benefits" near you

American Express

3.9★Compensation & Benefits

Mastercard

4.0★Compensation & Benefits

Fifth Third

3.5★Compensation & Benefits

Broadridge

3.5★Compensation & Benefits

Jobs at PayByPhone

Regional Sales Director

Regional Sales Director