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PayByPhone

Part of Corpay

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PayByPhone reviews

2.7

42% would recommend to a friend

(133 total reviews)

Jonny Combe

31% approve of CEO

33% positive business outlook

PayByPhone has an employee rating of 2.7 out of 5 stars, based on 133 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PayByPhone employee rating is 27% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

133 reviews
5.0
Dec 1, 2019
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunities to grow and learn. Everyone is very helpful and passionate.

Cons

Lots of recent changes in management, making the company increasingly hierarchical.

avatar
PayByPhone Response
5y
Thank you for taking the time and providing us with feedback! Positive feedback like this is great for us to hear and we will work hard to ensure we continue to deliver a great experience to all of our PayByPhoners! As we’ve grown quickly over the past couple of years, we are taking steps to ensure our business has the right tools and resources in place to develop our teams and our leaders.
5.0
Nov 7, 2019
Recommend
CEO approval
Business Outlook

Pros

So many opportunities to learn. Everybody in the team is very passionate. Great managers.

Cons

Can not say anything ...

avatar
PayByPhone Response
5y
Thank you for taking the time and providing us with feedback! Positive feedback like this is great for us to hear and we will work hard to ensure we continue to deliver a great experience to all of our PayByPhoners!
1.0
Nov 6, 2019

Immature managerial style

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Plenty of nice and friendly people. Great snacks

Cons

Some head of departments have an immature managerial style with a blame culture. This creates a very negative environment.

avatar
PayByPhone Response
5y
We are sorry to hear that you feel your experience at PayByPhone hasn't been the best and appreciate you for voicing your concerns. This year we have focused our efforts on enhancing our leadership capability and providing our employees with the resources they need. We have invested in implementing new leadership development programs and new skills training courses and workshops in efforts to build strong leaders, and plan to continue the momentum we have going. We understand that there is still work to be done; however, we are happy with the progress we have made. We will continue to find creative ways to deliver on the goals we have set for ourselves. We appreciate your constructive feedback and if you’re open to a conversation, we’d love to learn more about your experience. Please reach us at people@paybyphone.com.
Viewing 109 - 111 of 133 Reviews

Glassdoor has 148 PayByPhone reviews submitted anonymously by PayByPhone employees. Read employee reviews and ratings on Glassdoor to decide if PayByPhone is right for you.