Is PayPal a good company to work for?

PayPal has an overall rating of 3.5 out of 5, based on over 11,149 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 58% of employees would recommend working at PayPal to a friend and 43% have a positive outlook for the business. The best reviews about PayPal have been left by employees working as Intern , Software Engineering Intern and Software Engineer(Internship) .

Does PayPal pay their employees well?

According to anonymously submitted Glassdoor reviews, PayPal employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at PayPal. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at PayPal?

58% of PayPal employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PayPal 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at PayPal?

Software Engineer (669) , Senior Software Engineer (329) , Customer Service Representative (259) , Data Scientist (142) , Product Manager (138) , Manager (134) , Risk Analyst (124) , Software Engineer II (111) , Customer Solutions Agent (110) , Senior Product Manager (99) , Director (98) , MTS1 Software Engineer (93) , Senior Manager (87) , Software Engineer III (83) , Collections Specialist (79)

What are the pros of working at PayPal according to real employee reviews?

"The benefits are good and the work atmosphere was wonderful." ((in 922 reviews)); "peers were supportive and it was great to meet nice people" ((in 647 reviews)); "Not to mention it was good pay and everything was paid for by them" ((in 449 reviews)); "Good Salary and Perks" ((in 333 reviews)); "work culture is good and helpful" ((in 285 reviews))

What are the cons of working at PayPal according to real employee reviews?

"very frequent layoffs and reorgs" ((in 286 reviews)); "I had a bad manager that either wasnt able to support me or just didn't." ((in 229 reviews)); "No job security and not growing since last 2 years" ((in 104 reviews)); "Middle and upper management are focused too much on marketing requests at the expense of development needs." ((in 63 reviews)); "Too much politics If you are not part for paltform then in Payments domains not much of technical learning but you will learn Payments business" ((in 57 reviews))

What are employees saying about PayPal layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PayPal layoffs and their outlook for job security at PayPal in 2026.

What are the top reviewed PayPal locations?

San Jose , Omaha , Chandler , Austin , New York , Chicago , Scottsdale , San Francisco , Phoenix , Los Angeles , Hunt Valley , Timonium , Philadelphia , Lavista , La Vista , Wilmington , Baltimore , Boston , Washington , Lutherville Timonium , Plymouth Meeting , Conshohocken , Dallas , Atlanta , Gilbert , Tempe , Houston , Texas City , San Diego , Seattle

PayPal reviews

3.5

58% would recommend to a friend

(9,642 total reviews)

Enrique Lores

43% approve of CEO

43% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

PayPal has an employee rating of 3.5 out of 5 stars, based on 9,642 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews

2.0

Jul 18, 2017

Deteriorating

Credit analyst

Recommend

CEO approval

Business Outlook

Pros

The pros are basically only the benefits and that it would look good on your resume.

Cons

Strict rules that are not employee friendly. I've been there 3 years and it's starting to feel strangling, like they just want to pay someone new so they don't have to spend much money. They seem to be having a hard time keeping their employees happy.

3.0

Jul 14, 2017

Learning Specialist

Learning specialist

Recommend

CEO approval

Business Outlook

Pros

I loved the people on my from start to finish. I found coaches who were willing to develop me, and I stuck by them. I was bummed to leave PayPal for the relationships I had built and the skills I had gained from my mentors

Cons

So much of employee engagement, happiness, and consistency depended on what team you were on. As an agent who began on the phones, I and others were constantly switched from team lead to team lead. Some were better than others, and a few were down right awful. There was very little consistency and as I moved up in my career, that didn't change. As a facilitator I felt much more apart of my team, but many trainers were overworked, didn't know their schedules most of the time until last minute, and didn't have any effective facilitation guidelines to be held accountable for. Everyone trained in their own style.

4.0

Apr 19, 2017

Senior Compliance Analyst

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work life balance is great

Cons

No support for internal movement Compensation is below industry standards

Viewing 370 - 372 of 9,642 Reviews

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Jobs at PayPal

Customer Success Manager

VAS & Payouts Specialist

Manager, Strategy & Operations, PayPal World

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Manager, Employee Relations

PayPal

PayPal reviews

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Deteriorating

Learning Specialist

Senior Compliance Analyst

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