PayPal reviews

3.5

58% would recommend to a friend

(9,642 total reviews)
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Enrique Lores

43% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.5 out of 5 stars, based on 9,642 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews
2.0
Sep 12, 2017
Recommend
CEO approval
Business Outlook

Pros

Lots of different positions (room for advancement) Decent benefits Incentives

Cons

Metric driven (could excel at most but one failed metric could cause no bonus) Low pay compared to the current market Employees have become just a number since company went public.

2.0
Aug 8, 2017
Recommend
CEO approval
Business Outlook

Pros

Great managers (I had one that to this day is one of my best managers to date!) Caring teammates Quality feedback Team-like atmosphere Sabbaticals

Cons

Not dedicated to quality customer service Limited advancement potential Exceptionally stressful Customers would call in multiple times and get different answers -- bad for them; bad for PayPal Open on holidays which meant very little business Too regimented Odd privacy rules (I've worked at multiple financial institutions and this was by far the oddest set of rules) No dedicated employee number to service our own accounts Poor training

3.0
Jul 19, 2017
Recommend
CEO approval
Business Outlook

Pros

If you are on a good cycle team; you "might" get incentives every month! Free coffee, tea & soda/soda water Education is available Benefits are good Free parking Unlimited OT!!

Cons

You can wind up on a terrible cycle and never earn any incentives You are never treated fairly; and you will never get an explanation why that is Compliance rules your life & you can lose your incentive over one incorrect word Very difficult to move within the company- once in collections

Viewing 367 - 369 of 9,642 Reviews

Glassdoor has 11,149 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.