Is PayPal a good company to work for?

PayPal has an overall rating of 3.5 out of 5, based on over 11,149 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 58% of employees would recommend working at PayPal to a friend and 43% have a positive outlook for the business. The best reviews about PayPal have been left by employees working as Intern , Software Engineering Intern and Software Engineer(Internship) .

Does PayPal pay their employees well?

According to anonymously submitted Glassdoor reviews, PayPal employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at PayPal. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at PayPal?

58% of PayPal employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PayPal 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at PayPal?

Software Engineer (669) , Senior Software Engineer (329) , Customer Service Representative (259) , Data Scientist (142) , Product Manager (138) , Manager (134) , Risk Analyst (124) , Software Engineer II (111) , Customer Solutions Agent (110) , Senior Product Manager (99) , Director (98) , MTS1 Software Engineer (93) , Senior Manager (87) , Software Engineer III (83) , Collections Specialist (79)

What are the pros of working at PayPal according to real employee reviews?

"The benefits are good and the work atmosphere was wonderful." ((in 922 reviews)); "peers were supportive and it was great to meet nice people" ((in 647 reviews)); "Not to mention it was good pay and everything was paid for by them" ((in 449 reviews)); "Good Salary and Perks" ((in 333 reviews)); "work culture is good and helpful" ((in 285 reviews))

What are the cons of working at PayPal according to real employee reviews?

"very frequent layoffs and reorgs" ((in 286 reviews)); "I had a bad manager that either wasnt able to support me or just didn't." ((in 229 reviews)); "No job security and not growing since last 2 years" ((in 104 reviews)); "Middle and upper management are focused too much on marketing requests at the expense of development needs." ((in 63 reviews)); "Too much politics If you are not part for paltform then in Payments domains not much of technical learning but you will learn Payments business" ((in 57 reviews))

What are employees saying about PayPal layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PayPal layoffs and their outlook for job security at PayPal in 2026.

What are the top reviewed PayPal locations?

San Jose , Omaha , Chandler , Austin , New York , Chicago , Scottsdale , San Francisco , Phoenix , Los Angeles , Hunt Valley , Timonium , Philadelphia , Lavista , La Vista , Wilmington , Baltimore , Boston , Washington , Lutherville Timonium , Plymouth Meeting , Conshohocken , Dallas , Atlanta , Gilbert , Tempe , Houston , Texas City , San Diego , Seattle

PayPal reviews

3.5

58% would recommend to a friend

(9,642 total reviews)

Enrique Lores

43% approve of CEO

43% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

PayPal has an employee rating of 3.5 out of 5 stars, based on 9,642 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews

2.0

Nov 15, 2017

Unprofessional and Poor Management

Customer solutions specialist

Recommend

CEO approval

Business Outlook

Pros

Free soft drinks and good benefits that start on day one

Cons

Work environment seems like middle school; discriminatory practices; team leaders are untrustworthy and unprofessional; issues reprimands and you have no knowledge of them until weeks or months later but most importantly they may be for the dumbest things that are normal forms of self expression; you have to bid on a work shift; lacks leadership and implementation of policies in a uniform manner.

1.0

Oct 13, 2017

Compliance Analyst

Compliance analyst

Recommend

CEO approval

Business Outlook

Pros

fair wages and benefits and the company's support of charitable causes.

Cons

PayPal practices little regard for their processing agents and your success is dependent on the favoritism of your current supervisor, not your contributions.

2.0

Sep 17, 2017

Great learning experience

Team leader

Recommend

CEO approval

Business Outlook

Pros

Great starting salary as a Team Leader as I felt I was paid well for my prior leadership experience. Senior leadership was outstanding when I first began.

Cons

Was once a great great company with many opportunities. However several of these opportunities have now been outsourced which means very little growth opportunities. Depending on the location there are many diversity issues and going to work is very similar to a reality show of Survivor or Big Brother.

Viewing 364 - 366 of 9,642 Reviews

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Jobs at PayPal

Customer Success Manager

VAS & Payouts Specialist

Manager, Strategy & Operations, PayPal World

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PayPal

PayPal reviews

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Unprofessional and Poor Management

Compliance Analyst

Great learning experience

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