PayPal reviews

3.5

58% would recommend to a friend

(9,645 total reviews)
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Enrique Lores

43% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.5 out of 5 stars, based on 9,645 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews
3.0
Feb 7, 2015

Confusing and unorganized.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you are an employee without a product, there is a large amount of freedom. (However, most people are not.) The pay is reasonably good, and there is a very large acceptance of gigs on the side. This is a good place to put in the minimum workload, get a salary, and build your own startup. There is a fair number of frustrated employees who do exactly that, making PayPal an excellent place to put together a startup team.

Cons

PayPal has a tradition of documenting code poorly, and of performing reorgs every 3 years. This combination makes it almost impossible to change any code: you probably cannot find anybody who knows what the code does. If you find that person -- or if you are a person who knows what the code does -- then the process of getting approval to make a change is tedious, and again, frustrated by occasional reorgs. People working in Austin or Scottsdale are often more frustrated than those in San Jose.

3.0
Feb 6, 2015
Recommend
CEO approval
Business Outlook

Pros

A big name to have on your resume. Pretty cushy job that actually drug my technical skills down. Got paid well. Amazing parties.

Cons

Fractured technical leadership. Management is a mess. Massive technical debt and encumbering weight of a system that was has been continually bolted onto with duck tape solutions. The system is almost impossible to actually test and verify. The vast majority of the technical staff had no idea how the entire system worked. Proprietary SOAP protocol for services. Around 2000 internal services that are almost untraceably dependent on each other and often have duplicated/triplicated functionality. Little actual will or ability to reign in the system bloat. Basically a lot of senior people that had many others running in circles just so they could justify their positions. At one point we were told that if we weren't making every possible purchase with PayPal we shouldn't work there. So there was quite a bit of pressure to drink the Kool-Aid. Internal and incestuous politics with ebay. Very poor on-boarding of new acquisitions and newer ideas. From what I could tell it was a mostly a brain drain and then toss mentality of newer more agile tech and companies.

Viewing 403 - 405 of 9,645 Reviews

Glassdoor has 11,153 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.