Is PayPal a good company to work for?

PayPal has an overall rating of 3.5 out of 5, based on over 11,157 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 58% of employees would recommend working at PayPal to a friend and 42% have a positive outlook for the business. The best reviews about PayPal have been left by employees working as Intern , Software Engineering Intern and Software Engineer(Internship) .

Does PayPal pay their employees well?

According to anonymously submitted Glassdoor reviews, PayPal employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at PayPal. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at PayPal?

58% of PayPal employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PayPal 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at PayPal?

Software Engineer (669) , Senior Software Engineer (330) , Customer Service Representative (259) , Data Scientist (142) , Product Manager (138) , Manager (134) , Risk Analyst (124) , Software Engineer II (112) , Customer Solutions Agent (110) , Senior Product Manager (99) , Director (98) , MTS1 Software Engineer (93) , Senior Manager (87) , Software Engineer III (83) , Collections Specialist (79)

What are the pros of working at PayPal according to real employee reviews?

"The benefits are good and the work atmosphere was wonderful." ((in 920 reviews)); "peers were supportive and it was great to meet nice people" ((in 639 reviews)); "Not to mention it was good pay and everything was paid for by them" ((in 432 reviews)); "Good salary and RSUs" ((in 331 reviews)); "work culture is good and helpful" ((in 294 reviews))

What are the cons of working at PayPal according to real employee reviews?

"very frequent layoffs and reorgs" ((in 271 reviews)); "I had a bad manager that either wasnt able to support me or just didn't." ((in 227 reviews)); "No job security and not growing since last 2 years" ((in 106 reviews)); "Middle and upper management are focused too much on marketing requests at the expense of development needs." ((in 66 reviews)); "Too much politics If you are not part for paltform then in Payments domains not much of technical learning but you will learn Payments business" ((in 61 reviews))

What are employees saying about PayPal layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PayPal layoffs and their outlook for job security at PayPal in 2026.

What are the top reviewed PayPal locations?

San Jose , Omaha , Chandler , Austin , New York , Chicago , Scottsdale , San Francisco , Phoenix , Los Angeles , Hunt Valley , Timonium , Philadelphia , Lavista , La Vista , Wilmington , Baltimore , Boston , Washington , Lutherville Timonium , Plymouth Meeting , Conshohocken , Dallas , Atlanta , Gilbert , Tempe , Houston , Texas City , San Diego , Seattle

PayPal reviews

3.5

58% would recommend to a friend

(9,648 total reviews)

Enrique Lores

43% approve of CEO

42% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Work/Life balance

3.7

Compensation and benefits

3.5

Culture & values

3.2

Career opportunities

2.9

Senior management

PayPal has an employee rating of 3.5 out of 5 stars, based on 9,648 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

10K reviews

3.0

Nov 15, 2012

Its a mess

Member of technical staff i

Recommend

CEO approval

Business Outlook

Pros

Good work life balance Nice facilities Some very smart people (but a lot of mediocre ppl as well)

Cons

It seems like there is a reorg always going on... Not an engineering company, neither a product company, its a business company... Engineers should not come here to enhance their skills... Too many mid level dev managers and project managers who dont understand anything at all and are not involved in anything, I am unsure what their job is...

5.0

Nov 15, 2012

Excellent opportunities to learn and innovate

Manager

Recommend

CEO approval

Business Outlook

Pros

Innovation. The company encourages it and if you have an idea, you can work it. This is a rare opportunity to be part of something great and make a difference at an individual level. The work-life balance is great. There are wonderful, smart and driven people to collaborate with. It brings out the best in me as I'm surrounded by top talent.

Cons

The company is at an inflection point. It's experiencing tremendous growth, but knows its competitors, who are small and nimble, are gaining ground. It knows it needs to change, but it's not quite sure how to change its own culture. We have a goal, but the roadmap on how to achieve the goal is unclear. Roles and responsibilities are unclear. Multiple teams solving the same problem in different ways without communicating. It's not crazy here, just feels like the first 30 seconds of Iron Chef. We're going to produce something amazing, if we can just find the salt.

2.0

May 4, 2012

I'd rather be somewhere else.

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Good pay and benefits. Flexible work-from-home conditions.

Cons

Communication between teams is almost non-existent. San Jose doesn't share info with other locations.

Viewing 418 - 420 of 9,648 Reviews

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Jobs at PayPal

Customer Success Manager

Senior Manager, Executive Talent Partner

Manager, Strategy & Operations, PayPal World

Manager, Employee Relations

PayPal

PayPal reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Its a mess

Excellent opportunities to learn and innovate

I'd rather be somewhere else.

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