PayPal reviews

3.6

58% would recommend to a friend

(9,635 total reviews)
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Enrique Lores

44% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews
4.0
Feb 1, 2016

Job and work place review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Awesome place to work and destress

Cons

Not enough gaming rooms available

3.0
Jan 29, 2016

Average place of work

Recommend
CEO approval
Business Outlook

Pros

Good work life balance. Work on various technologies. minimal politics, at least at lower level.

Cons

Quality of work depends on the team. Too much reorganization of leadership. Projects get scraped due to lack of vision from upper management.

4.0
Jan 26, 2016
Recommend
CEO approval
Business Outlook

Pros

- Good Salary and Benefits - Canteen (not Free) - Excellent Experience for the CV - Chance to learn a lot

Cons

- Hard to move horizontally or vertically : People usually move horizontally or vertically after one year or more. - Very high number of calls received everyday (60 min in 8 hours up to 100), I used to receive a call immediatly after the one I closed. - Strict Targets

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PayPal Response
10y
Thank you for taking the time to provide feedback. It is unfortunate that your time with Paypal was less than one year. Paypal strives to be a customer champion and to provide outstanding service. As our services grow our contact with our customer increases. It is with the support of customer champions - our employees - all around the world who help us everyday to meet and exceed the expectations of our customers. Without the dedication you show and the effort you demonstrate, this would not be possible. In such a fast paced environment we endeavour to provide learning and development opportunities for all employees to enable them to be the best they can be. We have definitely taken on-board your feedback and grown the offerings available to develop Team Leaders. We know this will help them to be the best that they can and to help teammates be the best they can be. We wish you the best in your career and thank you again for your feedback, we definitely appreciate it.
Viewing 9346 - 9348 of 9,635 Reviews

Glassdoor has 11,141 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.