Is Paychex a good company to work for?

Paychex has an overall rating of 3.1 out of 5, based on over 6,175 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 48% of employees would recommend working at Paychex to a friend and 46% have a positive outlook for the business. The best reviews about Paychex have been left by employees working as Talent Acquisition , Recruiter and Client Services Supervisor .

Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Paychex?

48% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (429) , Payroll Specialist (252) , Sales Consultant (198) , Sales (138) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (85) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (56) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The starting pay is okay and benefits are great." ((in 678 reviews)); "Very supportive and great training." ((in 387 reviews)); "culture is great and consistent" ((in 342 reviews)); "Remote working was nice and provided good work/life balance." ((in 275 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 262 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 372 reviews)); "poor management and clique type teams" ((in 250 reviews)); "If you get assigned a bad manager you’ll be miserable and wont be there very long" ((in 155 reviews)); "Low salary and most of the time you are just sitting around" ((in 110 reviews)); "Bad upper management and no one with any background or training in UX" ((in 85 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

What are the top reviewed Paychex locations?

Rochester , Phoenix , New York , Los Angeles , Denver , Saint Petersburg , Allentown , Tampa , Chicago , Atlanta , Boston , Houston , San Diego , Dallas , Webster , Nashville , Indianapolis , Henrietta , San Francisco , Portland , Albuquerque , Philadelphia , Baton Rouge , Piscataway , Washington , Charlotte , Pittsburgh , Miami , Tempe , Costa Mesa

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Paychex

Paychex reviews

3.1

48% would recommend to a friend

(3,883 total reviews)

John Gibson

47% approve of CEO

46% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.1

Compensation and benefits

3.1

Career opportunities

2.8

Senior management

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,883 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

Apr 15, 2010

Stable job but underpaid and under-appreciated

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Generally stable even through the poor economy, good benefits, training on payroll knowledge can be helpful for future career paths.

Cons

Assigned work load that could easily take 50-60 hours per week but rarely allowed overtime to complete it all. This results in either work left undone or completed in a rushed manner -- poor quality that results in client dissatisfaction, low survey scores that count against your annual review. This in turn lowers morale and less workers are motivated to do a good job. The cycle continues year after year...burn out rate is high. People feel unappreciated and underpaid for all they do. Promotions are often, though not always, based on favoritism or cliques.

3.0

Mar 24, 2010

Platform for a starting your career

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Great Training and skills building

Cons

Need to effort to help with work/life balance

3.0

Mar 6, 2010

Politics got in the way

Account specialist

Recommend

CEO approval

Business Outlook

Pros

A steady job. Good training including sending you to Rochester, New York, their corporate office, when necessary. Great team work with peers. Good pay and fair raises.

Cons

Politics got in the way of promotions. A handful of big wigs monitor the entire promotion process. It's who you know not what you know that counts. If a supervisor is liked they will be promoted even if they are abusive to employees. If they don't like you they will find a way to block promotions or transfers. I watched while a coworker was abused, literally, until they quit (I thought the employee was a pretty nice person). I also noticed that when the annual "top 100 companies to work for" award time came around they sent out emails to all employees asking what they liked about Paychex. If you gave them a less than perfect score then you weren't included in the process. Hmmm....pretty deceptive!! They like meek, no questions asked, types of employees. Those types seem to do well.

Viewing 3694 - 3696 of 3,883 Reviews

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Stable job but underpaid and under-appreciated

Platform for a starting your career

Politics got in the way

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