Paychex reviews

3.1

48% would recommend to a friend

(3,884 total reviews)
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John Gibson

47% approve of CEO

46% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,884 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
5.0
Oct 20, 2011
Recommend
CEO approval
Business Outlook

Pros

Great learning environment! Paychex will teach you everything you need to know about your position. You are constanly in trainings to make sure you are up-to-date on the new payroll tax laws.

Cons

The pay does not equal to the workload. That is the majority of payroll companies recruit from Paychex. The know Paychex employees know payroll, but are easily entised by a few more thousand dollars a year.

3.0
Oct 11, 2011
Recommend
CEO approval
Business Outlook

Pros

You can make a very good income given the right situation with the right manager. The office atmosphere is positive and upbeat.

Cons

Operations repeatedly creates issues with new clients I have worked for months on selling. Ultimately, the client leaves and is unhappy. It seems as if every prospect I sell has a major issue about one thing or another during the implementation process. Furthermore, I feel as if every deal comes down to the wire and ultimately may not run because of these type of issues. VERY FEW deals convert smoothly. Operations goes out of their way to make the sales reps pick up basic information that they could ask for themselves. The Preview software looks antiquated and is not as user friendly as many other payroll applications. Sales representatives turn over frequently

Viewing 3727 - 3729 of 3,884 Reviews

Glassdoor has 6,176 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.