Is Paychex a good company to work for?

Paychex has an overall rating of 3.1 out of 5, based on over 6,174 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 49% of employees would recommend working at Paychex to a friend and 47% have a positive outlook for the business. The best reviews about Paychex have been left by employees working as Talent Acquisition , Recruiter and Client Services Supervisor .

Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Paychex?

49% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (429) , Payroll Specialist (252) , Sales Consultant (198) , Sales (138) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (85) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (56) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The starting pay is okay and benefits are great." ((in 652 reviews)); "The training at Paychex is great for people just learning how to sell in a B2B world." ((in 399 reviews)); "culture is great and consistent" ((in 346 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 268 reviews)); "Work from home and good perks" ((in 125 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 369 reviews)); "The management was poor and not skilled in personal management." ((in 238 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 148 reviews)); "Low salary and most of the time you are just sitting around" ((in 117 reviews)); "Bad upper management and no one with any background or training in UX" ((in 86 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

What are the top reviewed Paychex locations?

Rochester , Phoenix , New York , Los Angeles , Denver , Saint Petersburg , Allentown , Tampa , Chicago , Atlanta , Boston , Houston , San Diego , Dallas , Webster , Nashville , Indianapolis , Henrietta , San Francisco , Portland , Albuquerque , Philadelphia , Baton Rouge , Piscataway , Washington , Charlotte , Pittsburgh , Miami , Tempe , Costa Mesa

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Paychex

Paychex reviews

3.1

49% would recommend to a friend

(3,882 total reviews)

John Gibson

48% approve of CEO

47% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Work/Life balance

3.2

Culture & values

3.2

Career opportunities

3.1

Compensation and benefits

2.8

Senior management

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

1.0

Feb 5, 2011

Horrible

Client service representative

Recommend

CEO approval

Business Outlook

Pros

For the temporary assignment, I was able to work 1st shift, 8-4:30 daily which was nice. Nice cafeteria. Somewhat clean bathrooms

Cons

I worked in a typical call center environment. Every phone call was monitored and bathroom breaks were timed. There was very little chance of getting time off when needed and not much opportunity for advancement. I didn't even get my own desk to work at. I worked in a temporary position with several others. One day after lunch in the middle of the week, they told us all that our assignment was over without any warning.

3.0

Jan 30, 2011

management gone bad

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

Amazing training and great team to work with, good beneftis and fun presidents clubs.

Cons

Micromanagement, too many reps in a small territories, sometimes it seemed you were competing more with your fellow co-workers than your competition. Bad implementation of sales force, it would take an hour a day to update to managements specs, also unfortunately the amazing people I worked with are no longer there.

3.0

Jan 26, 2011

LOW paying

Payroll specialist

Recommend

CEO approval

Business Outlook

Pros

Great employee/ job training. Decent insurance options

Cons

This employers starting pay rate is very low. Company requires two weeks in Rochester for tainging, not ideal for a young family. Paychex requires that an employee completes level work and that the employee is tested upon this infomation. The employees incentive is scheduled pay raises. However, if company stocks fall all raises are held, but the level work is still required.

Viewing 3760 - 3762 of 3,882 Reviews

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Jobs at Paychex

Sales Executive- PEO

San Francisco, CA

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Client Service Representative

Service Representative - Payroll Voice Support

Sales Executive - PEO

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Paychex

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Horrible

management gone bad

LOW paying

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