Paychex reviews

3.1

49% would recommend to a friend

(3,878 total reviews)
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John Gibson

49% approve of CEO

48% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
5.0
Jan 28, 2009
Recommend
CEO approval
Business Outlook

Pros

Company excels in training and emphasizing work-life balance. Despite it being a very large company, it has the feel of family on a local level. Despite an emphasis on 'numbers', productivty and client satisfaction, management will continue to seek partnership with employees to extract positive results. Company will always ere on the side of conservative - with technology as well as the conveyance or transfer of information. It is almost ridiculous how cautious they are when it comes ot security. Not convenient for employees, but reassuring for clients.

Cons

Company notoriously under pays. Competition among members of middle management is unrealistic. Client loads can be too large to give the level of service desired. The right hand does not always know what the left hand is doing which creates frustration.

2.0
Jan 20, 2009
Recommend
CEO approval
Business Outlook

Pros

Good benefits, excelling training and job-related educational material for certain career and job paths

Cons

Salaries are low compared to similar jobs in other companies and fields. Lots of bureaucratic red tape. Low and mid-level leadership at a branch level leaves a lot to be desired. Work environment aspects are stuck in the 1950s, although some progress has been made to update things to the 1990s.

4.0
Jan 2, 2009
Recommend
CEO approval
Business Outlook

Pros

The people, very cohesive environment. The flexibility of the job is great and the benefits they offer are great. You can definetely stay at the company for more than 20 years, alot of others do. They offer great training and invest alot in the knowledge of their employees.

Cons

Compensation, the company is very cheap even though they earn huge profits. The compensation is not even close to any salary surveys for the position especially being located in the bay area, definetely nt even fair. The management does not listen nor care about employees, its all about profits and budgeting. They do not reward tyheir employees who work hard so eventually most lose the motivation to do good work.

Viewing 3832 - 3834 of 3,878 Reviews

Glassdoor has 6,170 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.