Paychex reviews

3.1

49% would recommend to a friend

(3,876 total reviews)
avatar

John Gibson

49% approve of CEO

48% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,876 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great PTO and flexible and I liked my bosses

Cons

Company definitely not what it used to be, it used to be a great place to work… now there’s lay offs employees are over Work, the penalty team requires an insane quota to be met…

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Literally just being able to work fully remote, but not much else

Cons

Pay is ridiculously low for the expected effort and tasks needed to handle client sales and after sales nurturement. About 1/3 of sales team ever hits the monthly quota. You get 13% commissions of deal size which typical deal size is anywhere from $700-$1500, 13% of that is less than $200 gross for huge amount of work load per deal for the client to just end up canceling and commissions gets clawed back.

Viewing 4 - 6 of 3,876 Reviews

Glassdoor has 6,168 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.