Paychex reviews

3.1

49% would recommend to a friend

(3,876 total reviews)
avatar

John Gibson

49% approve of CEO

48% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,876 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is at (or just under) market for other competitors. Growing/re-establishing presence in direct field territories outside of Rochester. Focus and success in prioritizing partnership development.

Cons

Divisional changes and org restructuring primarily effecting inside sales hubs and client success treams, launch of organizational-wide AI integration and development will continue to make those departments to cut count or go away entirely depending on the service type

Viewing 10 - 12 of 3,876 Reviews

Glassdoor has 6,168 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.