Paychex reviews

3.1

49% would recommend to a friend

(3,882 total reviews)
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John Gibson

48% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Sep 15, 2017
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, 40 hour week guaranteed, PTO

Cons

Underpaid, overworked, changes made by management will usually make your day harder instead of easier and they will combine departments so your doing 2 people's work without a raise

2.0
May 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Some of the relationships you build with your clients as a payroll specialist make your job a bit more tolerable.

Cons

Pay is horrible for the amount of work you put in. Lied to from the beginning, was told you would be able to "senior" (go through training) at your own pace, that was a lie. You are constantly rushed through your training because supervisors want to get a bonus. Work load is outrageous due to people constantly quitting. Management barely knows how to do payroll them self let alone answer any of your questions. You're basically on your own unless you have some friendly knowledgeable teammates who don't mind putting their load of work aside to assist you. No home/work balance.

1.0
Feb 7, 2017
Recommend
CEO approval
Business Outlook

Pros

Benefits are ok, most employee's are great to work with.

Cons

TOO many to list. Pay is way to low for what they ask of you. Management is horrible! Instead of bonuses for doing great they give the employees a jeans day and act like they just filled the presents under the christmas tree! Annual raises are a joke. Not even a cost of living increase. I worked there for 5 years and only made a couple of bucks more an hour than brand new temps they would hire. Annual raises are between 0-5% but never heard of anyone ever getting higher than a 3.7%. With no bonuses and no profit sharing that's just a slap in the face. They will definitely give out 0% raises, but never 5%'s! Management is completely 2 faced and will throw you under the bus any chance they get. They don't care about the "lil guy" because we're just pee ons to them who help them make bigger bonuses! We never get praise for doing good, but always get in trouble when something goes wrong. They even terminated 20+ temps because they said our service levels were "too good", and people calling in should have to wait. Management and Sales people are the only people who make big money yet its the other positions who keep the clients happy.

Viewing 85 - 87 of 3,882 Reviews

Glassdoor has 6,174 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.