Paychex reviews

3.1

49% would recommend to a friend

(3,883 total reviews)
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John Gibson

48% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,883 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Option for full remote. Nice co workers.

Cons

Leadership lies to you in your interview about the OTE of the job. Expect to make slightly more than your base salary. Successful reps are getting tee’d up deals and doing a completely different job than everyone else. If you’re really lucky you’ll be one of those reps. If not, you will be looking for another job as soon as possible. Don’t take my word for it. Just see the slew of negative experiences about this company and the business outlook from other sales reps and other departments. More than half of people rate it poorly for a reason. I have seen entire teams turnover, including leadership.

Viewing 121 - 123 of 3,883 Reviews

Glassdoor has 6,175 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.