Paycom reviews

3.3

49% would recommend to a friend

(4,767 total reviews)
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Chad Richison

48% approve of CEO

46% positive business outlook

Paycom has an employee rating of 3.3 out of 5 stars, based on 4,767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paycom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

5K reviews
5.0
Apr 7, 2016

Best Decision I've Made

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

$1 health insurance and $4 catered lunches every day. We have a free gym, so forget paying a membership fee everywhere else! Amazing leadership everywhere in the company. It is a work hard play hard company. They're very rewarding with the hard work you put in.

Cons

Most positions are hourly, but you will put in overtime during certain parts of the year, but you're compensated for it. The work loads can be overwhelming at times, but it will make you a much stronger person at the end of it knowing you can prove yourself to upper management.

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Paycom Response
10y
Thank you for all that you do for Paycom!
5.0
Apr 6, 2016
Recommend
CEO approval
Business Outlook

Pros

Today I had a client that read some bad reviews on Paycom. The things that she read were so far from the truth of what the company is really about at it's core that I felt the need to express my opinion. I have worked for a Fortune 500 company, for the city and county of a hometown where I grew up, and even in the restaurant business. I have never seen so much talent, dedication, and support from all departments as I've seen at Paycom. I really wanted this to be out there in the world for people to see and value. It's something to truly consider from a cultural standpoint when you're evaluating where you want to work and who you want to partner with. But if you want someone that is going to actually care about you as an employee, client, and person, this is the company for you.

Cons

With what I said in my pros, I am going to extend the truth about the level of hard work a company like Paycom expects of you. You will have to put in many hours, especially in the beginning; it is worth every second, though. The reason for this is because the company holds extremely high standards about the level of quality our service provides. You need to understand legislation, financial analysis, product knowledge, business acumen, and excellent customer service. This is not something that comes easy--it takes seasoned workers years to accomplish this level of expertise and quality. However, one of the great things that makes Paycom so special is that they believe in the millennial generation; they give opportunity and training to youth that has natural talent so that their skill set can be increased at an accelerated rate. They're a company that doesn't necessarily believe that seniority trumps skill--in fact, it's the opposite. Honestly, the only person that wouldn't fit the company is the person that is either not fit for this industry or role, or is not willing to put in the work to achieve the success. Just my two cents.

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Paycom Response
10y
Thank you for the detailed review!
1.0
Apr 6, 2016

Not Worth the Effort

Recommend
CEO approval
Business Outlook

Pros

They do have cheap insurance for you (and only you), the gym is nice, and I met some nice people while I worked there. However, you can say that about many different places. That doesn't set Paycom out from the pack. Most decent jobs, especially in the company corporate headquarters, have things like this. Unfortunately, what does set them out from the pack is in the Cons.

Cons

What sets Paycom out from the pack, right from the start, is its incredibly archaic policies regarding things like work/life balance, advancement and general corporate culture. First, time off is done by in separate pools. You have each category like sick, vacation, holiday, and floating time off. That's a lot of stuff to keep track of but it doesn't matter very much because you don't GET very much of it particularly in your first year It would be better to lump it all together and just call it Paid Time Off but again, that's a quibble. The big problem is the lack of allowed time off. You don't have a lot and when you do go to use it, most of the team leads I worked under were very intrusive in wanting to know why I wanted time off. I couldn't just say it was a personal reason, they wanted to know exactly why before they'd approve it. I was shocked. I'd never worked somewhere before were this was considered appropriate. As an example I wanted to take time off to go to the doctor in the morning and meet a plumber at my house in the afternoon. When I finally broke down and told my TL they asked why I couldn't just have my spouse meet the plumber, move my doctor appointment to early in the morning and then only have to take off a few hours instead of the whole day. This wasn't even during the busy part of the year. This was a slow period. I was appalled. I finally got the time but not after having to basically dig my heals in and refuse to compromise on it. This ties into the general corporate culture as well. The CEO started the company by floating payments between credit cards (this is told to you as part of your orientation), working off a couple of card tables and built the company up from there. There is very much a cult of personality around him and the ingrained sense that one should give up everything to work hard for the company is the attitude going around. This would make sense if all the people doing that were equity holders and would share in the profits and large salaries that come from such a position but they're not. There's a difference between working hard and sacrificing your life for a company. Paycom believes you should come down on the latter. This figures into advancement as well. Most companies eventually go to a system of internal hiring that involves the people who want the job formally applying for it and then going through interviews. Paycom does not do this. You have to be noticed by the hiring manager and stay on their radar long enough to get moved up. This leads to a very cutthroat environment where people are trying to move up and show leadership and stepping on each other trying to claw up long enough to be noticed. This makes on the job training, about the only kind you get there, iffy as well because if the person training you thinks you might be in competition with them you don't get the best training. It's not even worth it for experience straight out of school. You won't learn anything that's useful to anyone but Paycom. I understand that coming out of school, particularly if you're in Oklahoma, it can be tough to find work anywhere but be wary of Paycom. They won't hire you in your degree field because they know you'll jump ship once you have a few years in under your belt. So unless you just want some general experience, look elsewhere graduates. You won't even get much useful office software knowledge beyond a few Microsoft products because almost everything they have is custom written by their own programmers and so doesn't apply to other companies. Experienced people you'll have the same problem but greater because when you go looking for work outside Paycom, it'll almost look like a break in your experience from previous jobs because of how little carries over because of the aforementioned custom software. When I finally started looking after getting tired of the company it was a problem on several different interviews and one I believed kept me from at least one good job before I finally got hired elsewhere. Finally, the one thing I couldn't abide any longer and what drove me out, was the utter lack of concern for employee feedback. It was a regular request for flex time and better work life balance. It was always addressed but always with a dismissal. Then they'd brag about how they added salads to the lunch menu or something else inane like that. Between the lack of good vacation, the lack of concern for feedback like the above, no paternity leave, advancement by squeaky wheel (in the sense having to be noticed and noticed constantly), and various other issues it didn't surprise me to hear several people talking about forming a union so their concerns would finally be heard. I wish I could have stayed and make something like that a reality, I gave those considering it advice from my own time belonging to a union how to organize and I hope it'll happen, but I have no doubt that Paycom will squash anyone who tries anything useful like that. So overall, stay out of this company unless you think you can put up with all of the above. It's not worth the time.

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Paycom Response
10y
Good luck to you in your new career. We have shared your review with members of the senior leadership team and understand that not everyone is a fit at Paycom. We love our employees and are constantly listening and reacting to their needs and requests. In fact, we added additional personal days for employees to use at their discretion. We do demand a lot from our employees, but we reward those who give added effort in the form of compensation, bonuses, company events, benefits and discounted stock purchasing power.
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