Work/Life Balance: During the busy times of the year, it can get kind of crazy. It was not uncommon for me to be answering emails late at night, working on projects way past 5, being on site with a client past hours, or driving home or to a client after or before work started. It is not required, but at the time, I felt it was the only way that I would be able to complete my job and keep projects on track. I think the hiring of the many more TSRs will help this greatly, I think we have almost tripled the amount since I started. It is always going to be a stressful job, but the workload on top of it was at some points unmanageable. This being said, I did have support from my regional manager which is probably one of the main reasons I am still working at this company.
PTO/Sick: Pretty much every review will have this topic in the cons section. Do I wish we had more PTO or Sick, absolutely. Coming out of college it is a stark difference in free time. I wish I could take a long vacation, but long weekends are it for the most part. I will say that I work with a lot of companies in the transitions, and our policies are right about on par with most businesses. Yes, other companies offer great PTO plans, but often at the risk of another benefit. I wish it was better, but I cannot say it is worse than the standard policy