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      Paycom

      Engaged Employer

      Paycom reviews

      3.3

      48% would recommend to a friend

      (4,749 total reviews)
      avatar

      Chad Richison

      47% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Paycom has an employee rating of 3.3 out of 5 stars, based on 4,749 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paycom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      5K reviews
      2.0
      Sep 10, 2014

      Whoever says Paycom does not require ENDLESS work hours... they're lying

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hands down, this is a company in which you can make GREAT money, especially as a recent college grad (as they tend to hire). Unheard of starting base, with no experience (50k) and you make 10% of every sale you make. Also, additional bonuses for starting on time (2%). They also give you car allowance (that is supposed to cover wear and tear, insurance, and gas) which I believe is $500/month. Cell phone allowance= $25/month... really low, but they pay you so high elsewhere that this can be overseen. $1 health insurance (with no dependents) Again, the pros of working for this company is all monetary. They're sales training is amazing! My core foundation of understanding sales and the sales process has been thanks to Paycom. This, is something that no one can take away from them. When you first begin the position you have 2 weeks of non-stop training in the office (with your national training class via conference and WebEx meetings) They will focus more on product in those 2 weeks and some people have even gotten fired during this phase if they are not picking up the system quickly enough. They then they fly you out to corporate headquarters for another week of sales training. (to say we started out as about 16 people in my training class in 2012 and now there are only 2 who are still currently working there still... turn over is that bad. If you make it past your first year, you tend to be labeled as one of the rookies in your office).

      Cons

      Where to begin!!!!! First of all, they hire recent college graduates because, frankly, they don't know any better. They sell you on all the money that you will be making, but rest assure there is NO work/life balance with this position. I was not a rep who did not do well... on the contrary, I was the top rep in my office the entire time I was there. I clearly had the work ethic and drive, but there comes a point where you realize money is not everything. I was miserable and that misery affected my personal relationships with my friends, significant other, and family. To me, there is no career that is worth sacrificing all of those things. As a sales rep, you are not only expected to sell, but also IMPLEMENT (meaning endless amounts of tax packets that you have deadlines in which you need to send to the Setup Team) but you are also expected to TRAIN and be on-hand to run their first payroll. Selling, is the easiest part, the most difficult and time-consuming aspect of your position will be doing this. I can safely say that I have stayed in the office till 10pm or with my clients, training and setting up, until that time. You are also expected to be in the office at 7:30am! You can also sell a new business, but if you do not stick around to start it (run their first payroll with them), then you do not get your commission. The person who ultimately gets the commission is the one who is there to hit 'submit' for the first time. And if your client leaves within 6 months, they can take that commission away from you. Also, while you are implementing and training, you are expected to still sell and set 7 NEW APPOINTMENTS every week out of a list of approximately 100-120 businesses they give you. You must call on these businesses TWICE a week... same people, same companies,same lines you try to give them all the time. So you can imagine, with time, appointments lessen. The reason they are able to pay those 50k base is because you essentially are doing about 3 peoples jobs. Their Time off policies are also terrible: 5 vacation 5 sick They also have blackout months, which you cannot request any time off whatsoever. And even though they only give you a measly 5 vacation days, it is still frowned upon to take all of your time off. You would think with how much they overworked you, they would give you more time to destress.

      avatar
      Paycom Response
      11y
      While we appreciate your review it is disheartening to hear you feel so negatively in regards to career that you pointed out has many amazing perks including pay and training. We strive for a work/life balance in every position within the organization and are sorry to hear you felt you were unable to attain this while working at Paycom. Because our reps have built strong relationships with each new client, they do play a part in the implementation process but there are also TSRs that help and they do not take all of the rep’s commission. As an organization we are constantly prospecting on behalf of our reps and adding new prospects. We strive to give our reps the tools necessary to be successful. We wish you the best moving forward.
      5.0
      Sep 9, 2014

      Paycom gave me a career, not a job!

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Before I started with Paycom, I was almost embarrassed to tell people where I worked. I did the same thing every day with low pay and low chances for advancement. I was referred to Paycom by a friend and it has been the best career move of my life. Sure, I started from the bottom, but Paycom promotes from within and I have been promoted, or given a raise, 5 times in 5 years of service. Paycom provides the opportunity to obtain a job and develop it into a career.

      Cons

      There aren't any cons. Sure, the work can be hard, but it's always rewarding. Yes, there is a lot of change, but we are reshaping the industry and change is required.

      2.0
      Sep 2, 2014

      Good company to start with, not a company to grow with

      Tax specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people Entertaining corporate culture Growing company Pretty cool year end party

      Cons

      - Horrible pay unless you are in sales - Politics not what you know but who you know - Raises every year were very low unless you are in sales - Not a company to have a future with, go work there for 2 maybe 3 years and start looking for something else. I switched to the oil field and I am really happy now. - Company doesn't care about their the best employees unless you are in sales. - you can't say anything bad about the company they like to hire employees who will blindly follow management.

      avatar
      Paycom Response
      11y
      We value your feedback just as much as we value our current employees and believe that no matter what department you are in the impact you have on Paycom’s success is significant. Paycom’s management takes great pride in the culture of our organization. We invest heavily in the organizations professional development programs along with implementing growth tracks that allow individuals to be promoted quickly based on their performance. At Paycom we are very thankful to have historically been able to share our success with our employees through annual raises that have exceeded the national average as well as through $1 health care, free onsite fitness center and other wonderful perks.
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