Paycom reviews

3.3

48% would recommend to a friend

(4,749 total reviews)
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Chad Richison

48% approve of CEO

46% positive business outlook

Paycom has an employee rating of 3.3 out of 5 stars, based on 4,749 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paycom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

5K reviews
2.0
May 13, 2026

Eh

Recommend
CEO approval
Business Outlook

Pros

Middle level management is great, executives are out of touch

Cons

Strict deadlines and always changing processes

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Paycom Response
1mo
While processes may change as the organization evolves, our mission remains consistent and expectations stay clear. Please reach out to your leader to discuss your feedback further.
1.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay was decent but not enough to compensate for everything that was taken from me

Cons

Paycom was once a great place to work. The work was demanding and challenging, but the environment was positive and employees were treated fairly. I genuinely enjoyed what I did and truly believed in the company. For a long time, I never imagined leaving. Over time, however, the culture changed so drastically that it began severely affecting both my mental and physical health. While others were being “laid off,” I ultimately chose to leave on my own because I could no longer endure the damage it was causing me. Even now, long after leaving, I am still dealing with PTSD from my experience there. During that time, I nearly lost my marriage and found myself in some very dark places emotionally. No job is worth sacrificing your health, your relationships, or your sense of self. After suffering a breakdown in the office, I realized I had to save myself. I stayed far longer than I should have, hoping things would improve, but eventually I reached a point where I simply could not take it anymore.

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Paycom Response
1mo
We foster a culture of support and respect, built on high standards, accountability and hard work. We recognize it isn't for everyone. Paycom prohibits harassment of any kind and maintains a workplace compliant with applicable laws. Employees have multiple channels to raise concerns, including an anonymous hotline at https://payc.me/governance. You may utilize it or reach out to our team directly at hrmgmt@paycomonline.com.
3.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The people at Paycom are genuinely great. I worked with a lot of hardworking, intelligent individuals who truly cared about their clients and wanted to succeed. The product itself is also excellent. I fully believe in the technology and the overall value it provides customers. The compensation can be very rewarding, especially for high performers, and there is definitely opportunity to make great money.

Cons

The organization and leadership structure are where things fall apart. There is an overwhelming culture of fear, burnout, and office politics. Employees are frequently fired or pushed out, even when they are performing well, and the turnover creates an environment where employees constantly feel replaceable rather than valued. The workload is extremely demanding. I regularly worked 70 to 80 hour weeks, and while the pay can make it feel worth it for a while, burnout happens fast. This is not a role I would recommend for someone with children or anyone seeking work life balance. Weekend trainings were also mandated, which is understandable in a high performance environment, but leadership often showed very little empathy around personal situations. Employees were penalized for missing due to serious family emergencies, including situations involving hospitalized of immediate family members. One of the more discouraging things I witnessed was college interns being let go in the middle of their internships, not due to performance, but simply because leadership wanted to “refocus” the organization. It damaged long standing university relationships and put some interns at risk of missing out on college credit they were depending on.

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Paycom Response
1mo
Sales at Paycom comes with clear, high expectations, and we’re transparent about that from the start. We invest heavily in coaching and training to reinforce those expectations. With that said, we do not penalize employees for handling family medical emergencies. For reps who commit and consistently deliver results, the commissions and opportunities are significant. Contact hrmgmt@paycomonline.com with additional feedback.
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Glassdoor has 5,025 Paycom reviews submitted anonymously by Paycom employees. Read employee reviews and ratings on Glassdoor to decide if Paycom is right for you.