Paycom reviews

3.3

48% would recommend to a friend

(4,749 total reviews)
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Chad Richison

48% approve of CEO

46% positive business outlook

Paycom has an employee rating of 3.3 out of 5 stars, based on 4,749 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paycom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

5K reviews
5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

One of the biggest strengths of working at Paycom is the people. The coworkers and teams you work alongside often create a strong sense of community and are a major reason many employees stay. There is also a lot of pride in the workplace environment, with a well-maintained campus, landscaped grounds, and amenities such as a gym, catered meals, recreational leagues, and outdoor spaces like the park on campus. The company also places a strong emphasis on safety, which helps employees feel safe with gated access and visible on-site security. Professionally, it is a place where you are constantly exposed to growth, innovation, and evolving technology, so there are many opportunities to learn, adapt, and build new skills regardless of department you may end up in.

Cons

The environment can be fast-paced, and expectations are high, which may not be the right fit for everyone and where I see a lot of people struggle. As the company continues to grow and evolve, processes and priorities can shift quickly, so adaptability is important. Communication across departments can sometimes be challenging in a large organization, but that often comes with the scale of a growing company. Advancement opportunities are available, though employees typically need to be proactive, consistent, and willing to take on new challenges to stand out. At the same time, those demands can push employees to discover their potential and grow beyond what they thought possible. It is uncommon to stay in your comfort zone for long periods of time, but that often keeps the work engaging and rewarding.

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Paycom Response
2mo
We couldn’t have said it better ourselves. At Paycom, we create an environment where team members are constantly learning and building new skills. For those who put in the work, meaningful, even life-changing opportunities follow. It’s great to see that reflected in your experience!
2.0
Apr 23, 2026

YIKES

Recommend
CEO approval
Business Outlook

Pros

Catered lunches, good benefits, decent pay

Cons

Wow. After reading through a superfluous amount of accurate 1-3 star reviews on here, I feel like I should also share the real experience of what Paycom is as of today. If you are looking to work for Paycom then you are looking to work in a company that: has a toxic layoff culture // departments you work with that may be decimated the next day // Constant snap decisions // Different agendas per dept/upper-leader // No employee flexibility // No structure // No future for employees outside of sales, security, and customer service.

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Paycom Response
2mo
Paycom runs on clear structure and defined priorities, and our leadership makes decisions deliberately based on business needs and long-term direction. We appropriately communicate changes and give teams the direction they need to stay aligned. We're a high-performance organization, and success here continues to revolve around achieving excellence and results. For further discussion, contact hrmgmt@paycomonline.com.
1.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay, Benefits, and PTO policies.

Cons

This company destroyed my health. I worked here for over 7 years, and I didn’t even realize how much I had lost myself until leaving. You are required to work yourself dry. You’re often so busy you don’t even have time to get up to go to the bathroom. There is zero flexibility for you to live your life or get things done. For example, your house is flooding because a pipe burst so you have to come into work a little late? No sympathy from leadership. Their response will be to go ahead and put in PTO for that because your leader is scared of getting called out about the badge reports. Additionally with client projects in implementation, there’s also so much that’s out of the TSR departments control and yet the TSR’s are blamed for the project not going well, or the client moving their check date. The truth is that the client is moving their check date because the expectations of workload Paycom has for clients in implementation is absolutely insane. Also the wrong expectations are sold to them in the sales process that we can do anything and automate all their processes. Which we can’t. Most automation processes require a converter and clients don’t want to run a converter every day. Then if anything happens that goes wrong that’s completely out of our control, we get written up. Also, if you don’t document your work in 5 different ways, you get written up. Leaders don’t know how to manage their employees, and then when they do step in instead of seeking to understand what happened they blame the employee without getting context. There is so much finger pointing and assuming the TSR is at fault and doing terrible at their job, it physically makes you sick. I unfortunately do not see Paycom making a comeback from the depths they have stooped to. I would recommend the board to get rid of the CEO asap if they want to keep any of their good people. Paycom needs a leader that understands their employees are human, not robots, and have lives outside of work. They will probably also respond to this and say something about their values and that I can reach out to submit feedback, but I have done this so many times before quitting that I know it’s useless. Nothing changes and leadership does not listen. Do not work here. Do not be tempted by the salary. I promise it’s not worth it.

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Paycom Response
2mo
Our environment demands hard work, and we hold high expectations for our team members. That level of commitment isn't for everyone. Regardless of role, teams are expected to collaborate and support one another to deliver on our mission, and leaders are expected to provide resources for success and lead with clarity and context. We continue to acknowledge and act on employee feedback when appropriate, and our team can be reached at hrmgmt@paycomonline.com for further discussion.
Viewing 136 - 138 of 4,749 Reviews

Glassdoor has 5,025 Paycom reviews submitted anonymously by Paycom employees. Read employee reviews and ratings on Glassdoor to decide if Paycom is right for you.