Paycom reviews

3.3

48% would recommend to a friend

(4,743 total reviews)
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Chad Richison

47% approve of CEO

46% positive business outlook

Paycom has an employee rating of 3.3 out of 5 stars, based on 4,743 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paycom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Dec 18, 2022
Recommend
CEO approval
Business Outlook

Pros

$1 healthcare, catered lunches, and good first job to get experience. Great pay and bonuses if you work in certain departments that the leadership favors.

Cons

They pride themselves on recruiting fresh out of college when students don’t have any real comparison to how a company should treat their people, so they get a good few years out of you until you realize “wait… I should be treated like I matter?!” Cons? how much time do you have? They don’t value your opinion or ideas unless they agree with it. The pay is way lower than it should be. Work load is unmanageable for most (probably because everyone keeps leaving?) You get hounded to come back to work after a death in the family (I’m talking a couple of days… they’re all heart. Oh and you better make sure you use PTO). Only their favourite departments get bonuses despite the fact that the company is making money over fist each year. How about a company wide raise for all the profit your employees helped you make? Nah, have a park and some ‘swag’ instead…. Ok thanks… Despite claiming to be an industry leader you want your workforce on-site… even though the whole idea of the company is to be online and accessible from anywhere. They stopped doing exit interviews because they didn’t like the negative feedback. They ask employees (myself included a few years back, though I didn’t do it) to post 5 star fake reviews to improve their image. Promises promotions and raises and then they are taken away without a valid reason as to why. Products, features and updates are rushed out the door without the time to fully implement them or explore options because they just want to sing and dance about all the new development, despite the whole team being against the idea. CEO has no grasp on reality when it comes to tech. He is a salesman, plain and simple, which is fine if he would listen to his experts but he doesn’t. Leaders put the fear of death in you by saying he will randomly fire you on the spot if he has a bad day… great leader there. Mandatory overtime which sometimes results in some departments working 80+ hours a week. I don’t even need to mention the recent WFH shenanigans, there were enough cons before this happened. This is just the icing on the cake and people outside of the bubble are finally seeing their true colors. Over a decade of time spent there and when I decided to leave on good terms for a completely different opportunity/industry I was pretty much shunned during my notice period. I could go on but you get the point. Paycom’s people don’t matter, only the profit they make and their stock value does.

1.0
Dec 15, 2022

Position built on lies

Recommend
CEO approval
Business Outlook

Pros

$1 benefits and the people who work directly around you.

Cons

We were continually told our position would remain work from home. People were hired within the last month with promise to work from home. A lot of the department has spent thousands of dollars on upgrading our work from home work stations. We were blindsided this week when told we have 3 weeks to prepare to go back to office. Many people do not have child care and are scrambling to figure it out. Employees have bought houses in other cities in promises of work from home. When I say we were PROMISED I am not exaguarating. Management does not seem to care that they are uprooting and disrupting peoples lives. The delivery of the "news" was disrespectful at best. I have loved this company for a long time, but this has forever left a bad taste in my mouth. I sincerely hope management is prepared for huge turnover and company wide loss of trust. One of the companies values is "We care", but this week has proven this only applies to those on the C level. I was prepared to work here and continue to advocate for how great a company this is, but they ruined all trust/love I had in a very disrespectful 30 minute meeting. Do not work here.

1.0
Jan 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Good coworkers. I have met many amazing coworkers at Paycom.

Cons

1. Immediate termination without any investigation. Right after almost everyone coming back from the holiday break, Paycom fired 100+ (Allegedly) developers within 3 days (Jan 8th - Jan 11th). No severance package. Paycheck and FSA ends at the exact day when they fire you. All your insurance will end at the end of this month. 2. They fire everyone with the same reason: you don’t have HR approval for wfh when you should be on site. Paycom never talked about this rule in their meetings before the day they start firing devs. There were just rumors about leadership was auditing who was not in the office when they were supposed to. Nothing official. Even before Christmas, in the emails they send to developers they said if developer need to wfh, they need to get supervisor’s permission. That’s also what they had emphasized in their meetings with devs. HR is never mentioned. Many management roles are not aware of this rule themselves. Paycom didn’t give warnings before they fire people for not being on site even just for 2 days with team lead’s permission. Briefly, I kind of doubt the loyalty and honesty Paycom has for its employees.

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Paycom Response
2y
The Paycom leadership team ensures that all decisions, including hiring and termination, are aligned with company policies and values. In the face of challenges and changes, we prioritize open communication, transparency and fairness in all employment-related decisions. We encourage you to share more about your experience by utilizing Paycom’s anonymous reporting hotline, which can be found on our website under the Governance Documents section of the Investors page.
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Glassdoor has 5,019 Paycom reviews submitted anonymously by Paycom employees. Read employee reviews and ratings on Glassdoor to decide if Paycom is right for you.