Paycom Software Quality Analyst reviews

2.4

27% would recommend to a friend

(49 total reviews)
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Chad Richison

16% approve of CEO

16% positive business outlook

Software Quality Analyst employees have rated Paycom with 2.4 out of 5 stars, based on 49 company reviews on Glassdoor. This indicates that most Software Quality Analyst professionals have an average working experience there. Paycom is rated 34% below average by Software Quality Analyst professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

49 reviews
1.0
Dec 7, 2024
Recommend
CEO approval
Business Outlook

Pros

$4 lunches $1 health insurance That’s absolutely it

Cons

Where do I even begin for cons? When I interviewed I was promised a lot of things, FLEX time, job security, possibility of working from home if needed, casual dress code, 18 vacation days, and a great company that values families and puts them first. As soon as I started a work from home option was completely off the table, and never truly something the hiring team should have promised me. I went through 3 cycle release changes in 1 year and was expected to pick up on the new changes instantly, and was told by upper management it was a “sink or swim” type of company. Soon after that all of the new policy changes started to happen. We went from smart casual dress code to business casual with a week’s notice. Clear bag policy (which was revoked after all the complaints), no more FLEX time, gym hours being reduced to only being open during lunch, and many other minor things which just kept adding up. On top of all of this they started a new metrics policy for QA where we were told “the more work you put out the faster you get a raise”, this was not true at all. Many people doing the work of multiple people themselves were getting less points of those only getting one or two issues out a release. When asked about it to upper management all they had to say was they “couldn’t explain it”. Paycom also prides itself on never having any layoffs, but that’s not true at all. They just fire you for minuscule reasons when they are hurting for money every other quarter after getting the numbers back and seeing that sticking to the old ways doesn’t keep the business afloat and they need a quick cash out to buy themselves out of any hole. The people also being fired conveniently had previously put in FMLA, were about to get a raise, had questioned a new policy change, or simply had to call into work last minute due to school closures for severe weather. Yet, they can keep an employee accused and proven guilty of sexual harassment. They are losing people left and right either for firing people for “performance”, “no longer being a good fit for the company”, or people quitting from being so burnt out from being overworked and underpaid they feel the need to leave even without another job lined up. The morale is so bad here that I personally knew complete teams where everyone was seeking jobs elsewhere in hopes of leaving this company. When the morale being low was brought up to upper management all they had to say was “it’s always going to be like this here” and they’re right it’s always going to be like this at Paycom until they get a new leadership who actually knows what they are doing and cares about their employees and not their million dollar house and multiple ski trips

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Paycom Response
1y
At Paycom, we strive to maintain a culture of transparency and open communication as we understand the hiring process is integral to ensuring expectations regarding roles and benefits are aligned. Our company is constantly evolving to meet the needs of our business and our clients, and we expect our team members to adapt to changing circumstances and priorities. We would like to clarify that Paycom has not experienced layoffs, and in fact, we are actively hiring in several departments and continue to invest in the growth and development of our team members. In addition, Paycom follows applicable laws, guidelines and policies regarding employee-related decisions. We prohibit harassment of any kind and maintain multiple channels for employees to report potential violations of these laws and policies. We hope you were solution oriented and discussed your concerns with your leaders before parting ways. If not, please reach out to our team at hrmgmt@paycomonline.com or utilize our reporting hotline, which can be found here: https://payc.me/governance
5.0
Nov 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Loved paycom and all the people in my department.

Cons

Feels too corporate sometimes, start feeling like a number rather than a person

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Paycom Response
1y
Thank you for your 5-star review. We are glad to hear you enjoy working with your team and appreciate the employee-centric culture we have cultivated here at Paycom!
4.0
Nov 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits and insurance are good if you are single and have no dependents

Cons

New rules and policy changes all the time

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Paycom Response
1y
Thanks for the positive review! We are constantly evolving and improving our processes to stay ahead of the curve, while maintaining a commitment to excellence in everything we do. We are pleased to hear that you enjoy our extensive benefits package, for it is designed to be flexible and tailored to meet the diverse needs of our employees and their families.
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Glassdoor has 5,052 Paycom reviews submitted anonymously by Paycom employees. Read employee reviews and ratings on Glassdoor to decide if Paycom is right for you.