Does Peak Support pay their employees well?

According to anonymously submitted Glassdoor reviews, Peak Support employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at Peak Support. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Peak Support?

93% of Peak Support employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Peak Support 4.6 out of 5 for work life balance, 4.5 for culture and values and 4.6 for career opportunities.

What are the top reviewed jobs at Peak Support?

Associate (51) , Team Leader (36) , Customer Service Associate (24) , Customer Service Representative (21) , Customer Service Representative (CSR) (15) , Subject Matter Expert (SME) (15) , Manager (12) , Service Delivery Manager (9) , Quality Assurance Analyst (8) , Team Lead (8) , Team Member (8) , Training Specialist (8) , Talent Acquisition Specialist (7) , Content Moderator (6) , Phone Associate (5)

What are the pros of working at Peak Support according to real employee reviews?

"Permanent work from home and stable pay" ((in 46 reviews)); "The CULTURE IS AMAZING AND VERY UNUSUAL!" ((in 35 reviews)); "They are nice people to work with." ((in 28 reviews)); "Friendly and approachable seniors and management." ((in 26 reviews)); "Competitive salary and benefits" ((in 19 reviews))

What are the cons of working at Peak Support according to real employee reviews?

"Favoritism is also prevalent." ((in 3 reviews))

What are employees saying about Peak Support layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Peak Support layoffs and their outlook for job security at Peak Support in 2026.

What are the top reviewed Peak Support locations?

Boston , Cambridge , New York , Miami , Massachusetts Avenue Heights , Chicago , Appomattox , Charlotte , Austin , Celina , Dallas , Houston , New Braunfels , Galion , Mansfield , San Francisco , Reno , Waldorf , Rodriguez Colonia Number 2 , Canada , United States Coast Guard - Air Station Sacramento

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Peak Support

Peak Support reviews

4.5

93% would recommend to a friend

(481 total reviews)

Jonathan Steiman

97% approve of CEO

93% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.6

Work/Life balance

4.6

Career opportunities

4.5

Culture & values

4.5

Compensation and benefits

4.4

Senior management

Peak Support has an employee rating of 4.5 out of 5 stars, based on 481 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Peak Support employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

481 reviews

4.0

Feb 2, 2024

.

Personal trainer

Recommend

CEO approval

Business Outlook

Pros

none actually. nice but i dont know.

Cons

there are not as generous as before

5.0

Jan 30, 2024

A Visionary Company

Team leader

Recommend

CEO approval

Business Outlook

Pros

* The company offers open communication channels; from regular meetings to team-wide company huddles, the leadership team ensures every employee has a platform to voice their thoughts, concerns, and suggestions. This commitment to transparency has a positive impact on the overall work culture. *Responsive to feedback: the company did not just listen to the employees feedback or concerns but took action on them. This builds the trust of the employees in the company. *Professional Development: The company invests not just in the professional growth of the employees but also in our personal wellness. They pay importance to the holistic development of their employees.

Cons

None, as the company strongly upholds the core value of continuous improvement. I firmly believe that every initiative implemented by the leadership team is an integral part of the broader process towards realizing the company's vision.

5.0

Jan 29, 2024

Still one of the best

Associate

Recommend

CEO approval

Business Outlook

Pros

Been around BPO companies for awhile and I would say Peak Support is still one the best in terms of professionalism. From top management to the leads, they tell you as it is, without sugar coating things. They are honest with what is going on even if it seems like being honest is not easy and they the ask same from us. I have personally seen an anon feedback acknowledged and acted on, that is a big PLUS!

Cons

While a lot of companies have struggled and eventually closed, Peak Support is still standing, Seems like Peak Support is not immune from the challenging times but I wish they'd do more in terms of really evaluating what is important to the organization, which is their people. And what is important to people is security and of course salary.

Viewing 340 - 342 of 481 Reviews

Jobs at Peak Support

Customer Solutions Team Leader (Remote) | US

United States

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Customer Escalation Specialist | US

United States

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