Does Peak Support pay their employees well?

According to anonymously submitted Glassdoor reviews, Peak Support employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Peak Support. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Peak Support?

92% of Peak Support employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Peak Support 4.6 out of 5 for work life balance, 4.5 for culture and values and 4.6 for career opportunities.

What are the top reviewed jobs at Peak Support?

Associate (51) , Team Leader (36) , Customer Service Associate (24) , Customer Service Representative (21) , Customer Service Representative (CSR) (15) , Subject Matter Expert (SME) (15) , Manager (12) , Service Delivery Manager (9) , Quality Assurance Analyst (8) , Team Lead (8) , Team Member (8) , Training Specialist (8) , Talent Acquisition Specialist (7) , Content Moderator (6) , Phone Associate (5)

What are the pros of working at Peak Support according to real employee reviews?

"Permanent work from home and stable pay" ((in 44 reviews)); "Many BPO's claim that they have a positive culture but never truly execute on or live out their values." ((in 39 reviews)); "Management is good" ((in 27 reviews)); "They are nice people to work with." ((in 26 reviews)); "Good benefits" ((in 21 reviews))

What are the cons of working at Peak Support according to real employee reviews?

"Favoritism is also prevalent." ((in 3 reviews))

What are employees saying about Peak Support layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Peak Support layoffs and their outlook for job security at Peak Support in 2026.

What are the top reviewed Peak Support locations?

Boston , Cambridge , New York , Miami , Massachusetts Avenue Heights , Chicago , Appomattox , Charlotte , Austin , Celina , Dallas , Houston , Galion , Mansfield , San Francisco , Reno , Waldorf , Rodriguez Colonia Number 2 , Canada , United States Coast Guard - Air Station Sacramento

Peak Support reviews

4.5

92% would recommend to a friend

(480 total reviews)

Jonathan Steiman

96% approve of CEO

93% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Veteran status

Peak Support has an employee rating of 4.5 out of 5 stars, based on 480 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Peak Support employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

480 reviews

1.0

Jun 29, 2023

They do not care about the employees.

Associate

Recommend

CEO approval

Business Outlook

Pros

SSS PHILHEALTH HMOTHEN THATS IT Nothing else

Cons

They only care about the clients. They only pretend to care about the employees. At the end of the day, you’ll always hear your superior tell you that they understand your situation then proceeds to bomb you about how you should prioritize your clients than your well being. Do the clients care about us? No. also, peak support doesn’t have competitive salary. 15k? How is that competitive? You have to be a Lead or higher to even get a salary of 30k-40k lol. There are times they will ask you to come to work at 3am even when you’re off just to hear “thank you” LMAO!

4.0

Jun 27, 2023

Great Company

Associate trainer

Recommend

CEO approval

Business Outlook

Pros

It's a great company to work at. You will feel that they really care for you, especially the owners.

Cons

Since the company is getting bigger and bigger, the culture is changing. Politics at its finest. It's becoming a normal call center because of the leads.

5.0

Jun 21, 2023

Best place to buid your career

Service delivery manager

Recommend

CEO approval

Business Outlook

Pros

Best working environment. Lots of opportunities for growth Competitive salary

Cons

Still catching up with systems for automation.

Viewing 349 - 351 of 480 Reviews

Jobs at Peak Support

Customer Escalation Specialist | US

Peak Support

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They do not care about the employees.

Great Company

Best place to buid your career

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