Does Peak Support pay their employees well?

According to anonymously submitted Glassdoor reviews, Peak Support employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Peak Support. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Peak Support?

92% of Peak Support employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Peak Support 4.6 out of 5 for work life balance, 4.5 for culture and values and 4.6 for career opportunities.

What are the top reviewed jobs at Peak Support?

Associate (51) , Team Leader (36) , Customer Service Associate (24) , Customer Service Representative (21) , Customer Service Representative (CSR) (15) , Subject Matter Expert (SME) (15) , Manager (12) , Service Delivery Manager (9) , Quality Assurance Analyst (8) , Team Lead (8) , Team Member (8) , Training Specialist (8) , Talent Acquisition Specialist (7) , Content Moderator (6) , Phone Associate (5)

What are the pros of working at Peak Support according to real employee reviews?

"Permanent work from home and stable pay" ((in 44 reviews)); "Many BPO's claim that they have a positive culture but never truly execute on or live out their values." ((in 39 reviews)); "Management is good" ((in 27 reviews)); "They are nice people to work with." ((in 26 reviews)); "Good benefits" ((in 21 reviews))

What are the cons of working at Peak Support according to real employee reviews?

"Favoritism is also prevalent." ((in 3 reviews))

What are employees saying about Peak Support layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Peak Support layoffs and their outlook for job security at Peak Support in 2026.

What are the top reviewed Peak Support locations?

Boston , Cambridge , New York , Miami , Massachusetts Avenue Heights , Chicago , Appomattox , Charlotte , Austin , Celina , Dallas , Houston , Galion , Mansfield , San Francisco , Reno , Waldorf , Rodriguez Colonia Number 2 , Canada , United States Coast Guard - Air Station Sacramento

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Peak Support

Peak Support reviews

4.5

92% would recommend to a friend

(480 total reviews)

Jonathan Steiman

96% approve of CEO

93% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (480 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Peak Support has an employee rating of 4.5 out of 5 stars, based on 480 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Peak Support employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

480 reviews

4.0

Jun 15, 2023

This company is one of the best - but hoping it will stay like that.

Marketing affiliate coordinator

Recommend

CEO approval

Business Outlook

Pros

Benefits and management are good, but there are definitely room for improvements. Best place to start your career and discover what you wanna be. Amazing team leads - very understanding and they continue to promote good people.

Cons

For the salary, they offer less than $3 an hour, which is not much but you get to work at home.

4.0

Jun 15, 2023

Great experience with this outsource company.

Account associate

Recommend

CEO approval

Business Outlook

Pros

-work remotely -friendly -work-life balance

Cons

-low compensation -less career growth

2.0

Jun 14, 2023

Ok

Customer experience associate

Recommend

CEO approval

Business Outlook

Pros

Good salary. Friendly environmemt. Ceo is pro employee.

Cons

Night shift, no carerr growth, no added benefits or bonuses,

Viewing 352 - 354 of 480 Reviews

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