Does Peak Support pay their employees well?

According to anonymously submitted Glassdoor reviews, Peak Support employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Peak Support. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Peak Support?

92% of Peak Support employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Peak Support 4.6 out of 5 for work life balance, 4.5 for culture and values and 4.6 for career opportunities.

What are the top reviewed jobs at Peak Support?

Associate (51) , Team Leader (36) , Customer Service Associate (24) , Customer Service Representative (21) , Customer Service Representative (CSR) (15) , Subject Matter Expert (SME) (14) , Manager (12) , Service Delivery Manager (9) , Quality Assurance Analyst (8) , Team Lead (8) , Team Member (8) , Training Specialist (8) , Content Moderator (6) , Talent Acquisition Specialist (6) , Phone Associate (5)

What are the pros of working at Peak Support according to real employee reviews?

"Permanent work from home and stable pay" ((in 46 reviews)); "The CULTURE IS AMAZING AND VERY UNUSUAL!" ((in 36 reviews)); "Awesome people and work set" ((in 27 reviews)); "Friendly and approachable seniors and management." ((in 27 reviews)); "Offers competitive salary and with good work environment" ((in 20 reviews))

What are the cons of working at Peak Support according to real employee reviews?

"Favoritism is also prevalent." ((in 3 reviews))

What are employees saying about Peak Support layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Peak Support layoffs and their outlook for job security at Peak Support in 2026.

What are the top reviewed Peak Support locations?

Boston , Cambridge , New York , Miami , Massachusetts Avenue Heights , Chicago , Appomattox , Charlotte , Austin , Celina , Dallas , Houston , Galion , Mansfield , San Francisco , Reno , Waldorf , Rodriguez Colonia Number 2 , Canada , United States Coast Guard - Air Station Sacramento

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Peak Support

Peak Support reviews

4.5

92% would recommend to a friend

(479 total reviews)

Jonathan Steiman

96% approve of CEO

93% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.6

Work/Life balance

4.6

Career opportunities

4.5

Culture & values

4.4

Senior management

4.4

Compensation and benefits

Peak Support has an employee rating of 4.5 out of 5 stars, based on 479 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Peak Support employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

479 reviews

4.0

Dec 15, 2022

Great place to work!

Associate

Recommend

CEO approval

Business Outlook

Pros

Love the work from home set up Good company culture Leaders are transparent

Cons

Constant change (given the growth of the company). Might cause confusion to some.

Peak Support Response

Thank you for the feedback! We appreciate you taking a moment to share your experience with Peak Support, we believe feedback is critical to continuous improvement. The continuous change within our business is a balance between growth and our customer needs and we recognize this can be challenging. We support the recommendation for upskilling as growth is a vital part of success - thank you!

5.0

Dec 2, 2022

Peak Support

Associate

Recommend

CEO approval

Business Outlook

Pros

Has a work-life balance, and the amazing company overall!

Cons

I can't think of any.

Peak Support Response

Thank you for the feedback! We appreciate you taking a moment to share your experience with Peak Support, we believe feedback is critical to continuous improvement. We have an amazing team and that's what drives us all to be successful!

5.0

Dec 1, 2022

Peak Passion! It is contagious here!

Team lead

Recommend

CEO approval

Business Outlook

Pros

Amazing culture! Work from home allows for an excellent work/life balance. Amazing leadership and tons of career growth opportunities.

Cons

No cons to speak of

Peak Support Response

Thank you for the feedback! We appreciate you taking a moment to share your experience with Peak Support, we believe feedback is critical to continuous improvement.

Viewing 394 - 396 of 479 Reviews

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