Does Peak Support pay their employees well?

According to anonymously submitted Glassdoor reviews, Peak Support employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Peak Support. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Peak Support?

92% of Peak Support employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Peak Support 4.6 out of 5 for work life balance, 4.5 for culture and values and 4.6 for career opportunities.

What are the top reviewed jobs at Peak Support?

Associate (51) , Team Leader (36) , Customer Service Associate (24) , Customer Service Representative (21) , Customer Service Representative (CSR) (15) , Subject Matter Expert (SME) (15) , Manager (12) , Service Delivery Manager (9) , Quality Assurance Analyst (8) , Team Lead (8) , Team Member (8) , Training Specialist (8) , Talent Acquisition Specialist (7) , Content Moderator (6) , Phone Associate (5)

What are the pros of working at Peak Support according to real employee reviews?

"Permanent work from home and stable pay" ((in 46 reviews)); "The CULTURE IS AMAZING AND VERY UNUSUAL!" ((in 37 reviews)); "Friendly and approachable seniors and management." ((in 28 reviews)); "The people are amazing and they truly care." ((in 25 reviews)); "Offers a competitive salary than other BPO companies" ((in 21 reviews))

What are the cons of working at Peak Support according to real employee reviews?

"Favoritism is also prevalent." ((in 3 reviews))

What are employees saying about Peak Support layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Peak Support layoffs and their outlook for job security at Peak Support in 2026.

What are the top reviewed Peak Support locations?

Boston , Cambridge , New York , Miami , Massachusetts Avenue Heights , Chicago , Appomattox , Charlotte , Austin , Celina , Dallas , Houston , Galion , Mansfield , San Francisco , Reno , Waldorf , Rodriguez Colonia Number 2 , Canada , United States Coast Guard - Air Station Sacramento

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Peak Support

Peak Support reviews

4.5

92% would recommend to a friend

(480 total reviews)

Jonathan Steiman

96% approve of CEO

93% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.6

Work/Life balance

4.6

Career opportunities

4.5

Culture & values

4.4

Senior management

4.4

Compensation and benefits

Peak Support has an employee rating of 4.5 out of 5 stars, based on 480 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Peak Support employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

480 reviews

4.0

Aug 8, 2023

Awesome place to work at

Associate

Recommend

CEO approval

Business Outlook

Pros

Provide opportunities to grow professionally. Permanent work from home set up. Promotes an equal workplace environment. Everyone is so approachable.

Cons

Should provide more benefits and bonuses programs to its employees so that it can boost productivity and employee morale.

Peak Support Response

Thank you so much for taking the time to write a review! We are passionate about creating opportunities for professional development and always want to maintain open lines of dialogue. With that in mind, if you have ideas you'd like to share for the kinds of benefits you'd like to see offered at Peak Support, feel free to send your thoughts to info@peaksupport.io

5.0

Aug 7, 2023

Peak Support values their Employees

Compliance associate

Recommend

CEO approval

Business Outlook

Pros

Peak Support greatly values their employees by providing trainings and development, and they empower each of us by listening to our feedback. People here are approachable and you can connect with them easily!

Cons

no downsides so far :)

Peak Support Response

Thank you for taking the time to write a review! We're pleased to hear you feel empowered in the workplace and that you feel comfortable connecting with anyone in the organization.

5.0

Aug 7, 2023

Awesome Workplace

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

100% Remote, great place to work

Cons

Less leave credits than other company

Peak Support Response

Thank you for taking the time to leave a review! We're grateful for your hard work.

Viewing 397 - 399 of 480 Reviews

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