Does Peak Support pay their employees well?

According to anonymously submitted Glassdoor reviews, Peak Support employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Peak Support. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Peak Support?

92% of Peak Support employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Peak Support 4.6 out of 5 for work life balance, 4.5 for culture and values and 4.6 for career opportunities.

What are the top reviewed jobs at Peak Support?

Associate (51) , Team Leader (36) , Customer Service Associate (24) , Customer Service Representative (21) , Customer Service Representative (CSR) (15) , Subject Matter Expert (SME) (15) , Manager (12) , Service Delivery Manager (9) , Quality Assurance Analyst (8) , Team Lead (8) , Team Member (8) , Training Specialist (8) , Talent Acquisition Specialist (7) , Content Moderator (6) , Phone Associate (5)

What are the pros of working at Peak Support according to real employee reviews?

"Permanent work from home and stable pay" ((in 46 reviews)); "The CULTURE IS AMAZING AND VERY UNUSUAL!" ((in 37 reviews)); "Friendly and approachable seniors and management." ((in 28 reviews)); "The people are amazing and they truly care." ((in 25 reviews)); "Offers a competitive salary than other BPO companies" ((in 21 reviews))

What are the cons of working at Peak Support according to real employee reviews?

"Favoritism is also prevalent." ((in 3 reviews))

What are employees saying about Peak Support layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Peak Support layoffs and their outlook for job security at Peak Support in 2026.

What are the top reviewed Peak Support locations?

Boston , Cambridge , New York , Miami , Massachusetts Avenue Heights , Chicago , Appomattox , Charlotte , Austin , Celina , Dallas , Houston , Galion , Mansfield , San Francisco , Reno , Waldorf , Rodriguez Colonia Number 2 , Canada , United States Coast Guard - Air Station Sacramento

Peak Support reviews

4.5

92% would recommend to a friend

(480 total reviews)

Jonathan Steiman

96% approve of CEO

93% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.6

Work/Life balance

4.6

Career opportunities

4.5

Culture & values

4.4

Senior management

4.4

Compensation and benefits

Peak Support has an employee rating of 4.5 out of 5 stars, based on 480 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Peak Support employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

480 reviews

5.0

Aug 7, 2023

Awesome Workplace

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

100% remote workplace. I got to spend time with family and not miss family events.

Cons

Lesser leave credits, and it's earned on a monthly basis.

Peak Support Response

2y

Thank you for taking the time to write a review! We appreciate your feedback surrounding leave credits and have made a note of it for additional consideration. We're so glad our 100% remote work model has been suitable for you and that you've been able to take advantage by spending more time with loved ones.

5.0

Jul 28, 2023

A Supportive and Empowering Workplace!

Accounting associate

Recommend

CEO approval

Business Outlook

Pros

*Genuinely value our opinions as an employee. The company regularly provides a platform for everyone to voice out ideas and concerns. I feel empowered, knowing that my opinions are heard considered, creating a sense of ownership and unity within the team. * The company knows how to appreciate their employees, and that goes a long way in boosting morale. *Peak Support also has strong employee development initiatives, and invests in employees' growth. We are highly encouraged to suggest trainings that would help develop our skills and competencies. *Competitive Compensation Package in comparison to similar industries

Cons

* Graveyard shifts for those working in PH, but properly compensated though in terms of night differential and overtime.

Peak Support Response

2y

Thank you for taking the time to write this review! We're so glad you feel your opinion is valued and we pride ourselves in regularly creating opportunities for team members to share ways in which we can improve. We know the role our team's well being and development has been in getting us where we are today, and we'll be sure to maintain that as a priority as we continue to grow.

5.0

Jul 21, 2023

The organization that puts YOU at the core.

Global controller

Recommend

CEO approval

Business Outlook

Pros

Culture is so big and real that you can feel the organization's mission and values ingrained in every communication and decision the organization does. You are allowed to grow. You will definitely be acknowledged. And everyone is so approachable! Perhaps we compensate our lack of physical touch with eagerness to accommodate each other. And ofcourse, work from home forever setup!!!

Cons

The need for physical human connection is still undeniable, and due to the business setup, it is not easily done.

Viewing 400 - 402 of 480 Reviews

Jobs at Peak Support

IT Service Desk Analyst | Philippines

Fort Bonifacio

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System Administrator | Philippines

Remote

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IT Asset Management Specialist | Philippines

Remote

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System Administrator | Philippines

Fort Bonifacio

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IT Asset Management Specialist | Philippines

Fort Bonifacio

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Peak Support

Peak Support reviews

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Awesome Workplace

A Supportive and Empowering Workplace!

The organization that puts YOU at the core.

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