Does Peak Support pay their employees well?

According to anonymously submitted Glassdoor reviews, Peak Support employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Peak Support. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Peak Support?

92% of Peak Support employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Peak Support 4.6 out of 5 for work life balance, 4.5 for culture and values and 4.6 for career opportunities.

What are the top reviewed jobs at Peak Support?

Associate (51) , Team Leader (36) , Customer Service Associate (24) , Customer Service Representative (21) , Customer Service Representative (CSR) (15) , Subject Matter Expert (SME) (14) , Manager (12) , Service Delivery Manager (9) , Quality Assurance Analyst (8) , Team Lead (8) , Team Member (8) , Training Specialist (8) , Content Moderator (6) , Talent Acquisition Specialist (6) , Phone Associate (5)

What are the pros of working at Peak Support according to real employee reviews?

"Permanent work from home and stable pay" ((in 46 reviews)); "Many BPO's claim that they have a positive culture but never truly execute on or live out their values." ((in 38 reviews)); "They are nice people to work with." ((in 27 reviews)); "Friendly and approachable seniors and management." ((in 25 reviews)); "Offers a competitive salary than other BPO companies" ((in 24 reviews))

What are the cons of working at Peak Support according to real employee reviews?

"Favoritism is also prevalent." ((in 3 reviews))

What are employees saying about Peak Support layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Peak Support layoffs and their outlook for job security at Peak Support in 2026.

What are the top reviewed Peak Support locations?

Boston , Cambridge , New York , Miami , Massachusetts Avenue Heights , Chicago , Appomattox , Charlotte , Austin , Celina , Dallas , Houston , Galion , Mansfield , San Francisco , Reno , Waldorf , Rodriguez Colonia Number 2 , Canada , United States Coast Guard - Air Station Sacramento

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Peak Support

Peak Support reviews

4.5

92% would recommend to a friend

(477 total reviews)

Jonathan Steiman

96% approve of CEO

93% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.6

Work/Life balance

4.6

Career opportunities

4.5

Culture & values

4.4

Senior management

4.4

Compensation and benefits

Peak Support has an employee rating of 4.5 out of 5 stars, based on 477 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Peak Support employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

477 reviews

5.0

Aug 5, 2022

Best company!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work remotely (Dream job as a mom like me) Avoid stressful heavy traffic I experienced everything I did not experience working in any other BPO company here in Philippines. Highest salary for a non-voice account!

Cons

HMO only offer 1 free beneficiary, unlike almost all BPO company here in Philippines that offers 3 beneficiaries where we can include husband/wife, 1 child and 1 parent. Health insurance is very important to us since hospitalization is very expensive here in our country. That's all I can think of as a con but everything else is great!

5.0

Jul 25, 2022

Great

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Great management, pro-employee, no power trippers, accommodating colleagues and leaders

Cons

Newly transitioned to Philippine entity so some processes have glitches

5.0

Jul 21, 2022

Best company I've ever been a part of!

Associate

Recommend

CEO approval

Business Outlook

Pros

- Positive work environment! - Company cares a lot about its employees. - Permanent work from home! They are a true definition of work-life balance! - HMO plus 1 free independent - Govt Benefits - Allowances!

Cons

Can’t think of any to be honest!

Viewing 415 - 417 of 477 Reviews

Jobs at Peak Support

Senior Finance Specialist

Remote

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Workforce Capacity Planner | Philippines

Fort Bonifacio

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IT Service Desk Analyst | Philippines

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IT Asset Management Specialist | Philippines

Fort Bonifacio

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System Administrator | Philippines

Remote

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