Does Peak Support pay their employees well?

According to anonymously submitted Glassdoor reviews, Peak Support employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Peak Support. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Peak Support?

92% of Peak Support employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Peak Support 4.6 out of 5 for work life balance, 4.5 for culture and values and 4.6 for career opportunities.

What are the top reviewed jobs at Peak Support?

Associate (51) , Team Leader (36) , Customer Service Associate (24) , Customer Service Representative (21) , Customer Service Representative (CSR) (15) , Subject Matter Expert (SME) (14) , Manager (12) , Service Delivery Manager (9) , Quality Assurance Analyst (8) , Team Lead (8) , Team Member (8) , Training Specialist (8) , Content Moderator (6) , Talent Acquisition Specialist (6) , Phone Associate (5)

What are the pros of working at Peak Support according to real employee reviews?

"Permanent work from home and stable pay" ((in 47 reviews)); "The CULTURE IS AMAZING AND VERY UNUSUAL!" ((in 35 reviews)); "Awesome people and work set" ((in 28 reviews)); "Management is approachable, and working with co" ((in 27 reviews)); "Offers competitive salary and with good work environment" ((in 22 reviews))

What are the cons of working at Peak Support according to real employee reviews?

"Favoritism is also prevalent." ((in 3 reviews))

What are employees saying about Peak Support layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Peak Support layoffs and their outlook for job security at Peak Support in 2026.

What are the top reviewed Peak Support locations?

Boston , Cambridge , New York , Miami , Massachusetts Avenue Heights , Chicago , Appomattox , Charlotte , Austin , Celina , Dallas , Houston , Galion , Mansfield , San Francisco , Reno , Waldorf , Rodriguez Colonia Number 2 , Canada , United States Coast Guard - Air Station Sacramento

Peak Support reviews

4.5

92% would recommend to a friend

(477 total reviews)

Jonathan Steiman

96% approve of CEO

93% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Peak Support has an employee rating of 4.5 out of 5 stars, based on 477 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Peak Support employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

477 reviews

5.0

Mar 23, 2022

A Place Where Values and Culture Matters

Account manager

Recommend

CEO approval

Business Outlook

Pros

I have been with 2 different BPO industries in the past and I have never been in a Company where core values and culture really matters. They breathe and live by it. Thank you Peak Support.

Cons

Permanent work from home. Lol. Just kidding. Despite the work from home set up, it fees like I have been working with them for a while.

5.0

Mar 23, 2022

My Peak Support Journey

Service delivery manager

Recommend

CEO approval

Business Outlook

Pros

Been with Peak Support since September of 2019 and I am enjoying the things I do with the company. I love the positive culture here. I appreciate the guidance everyone has given me that brought me to where I am right now - staying true to what our company believes which is building from within.

Cons

Since the company is growing, our leaders (leads and above) would greatly appreciate more leadership training or refreshers to help us improve our leadership and management skills. I'm pretty much sure that is part of the company plans as we move

5.0

Mar 23, 2022

LOVING IT HERE!

Manager

Recommend

CEO approval

Business Outlook

Pros

Great career growth opportunities! I've moved up from an associate level to a manager role within a span of 2 years. Leaders here are always ready to listen and help - you just need to speak up.

Cons

None. Been with Peak Support since December 2022. I can't seem to find any pressing issues that would affect how I feel about the company.

Viewing 451 - 453 of 477 Reviews

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A Place Where Values and Culture Matters

My Peak Support Journey

LOVING IT HERE!

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