Does Peak Support pay their employees well?

According to anonymously submitted Glassdoor reviews, Peak Support employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Peak Support. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Peak Support?

92% of Peak Support employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Peak Support 4.6 out of 5 for work life balance, 4.5 for culture and values and 4.6 for career opportunities.

What are the top reviewed jobs at Peak Support?

Associate (51) , Team Leader (36) , Customer Service Associate (24) , Customer Service Representative (21) , Customer Service Representative (CSR) (15) , Subject Matter Expert (SME) (14) , Manager (12) , Service Delivery Manager (9) , Quality Assurance Analyst (8) , Team Lead (8) , Team Member (8) , Training Specialist (8) , Content Moderator (6) , Talent Acquisition Specialist (6) , Phone Associate (5)

What are the pros of working at Peak Support according to real employee reviews?

"Permanent work from home and stable pay" ((in 46 reviews)); "The CULTURE IS AMAZING AND VERY UNUSUAL!" ((in 37 reviews)); "The people are amazing and they truly care." ((in 27 reviews)); "Friendly and approachable seniors and management." ((in 24 reviews)); "Good benefits" ((in 21 reviews))

What are the cons of working at Peak Support according to real employee reviews?

"3 employees), and 2.) upper management not being receptive to new ideas that go against the status quo." ((in 3 reviews)); "Favoritism is also prevalent." ((in 3 reviews))

What are employees saying about Peak Support layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Peak Support layoffs and their outlook for job security at Peak Support in 2026.

What are the top reviewed Peak Support locations?

Boston , Cambridge , New York , Miami , Massachusetts Avenue Heights , Chicago , Appomattox , Charlotte , Austin , Celina , Dallas , Houston , Galion , Mansfield , San Francisco , Reno , Waldorf , Rodriguez Colonia Number 2 , Canada , United States Coast Guard - Air Station Sacramento

Peak Support reviews

4.5

92% would recommend to a friend

(477 total reviews)

Jonathan Steiman

96% approve of CEO

93% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (477 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Peak Support has an employee rating of 4.5 out of 5 stars, based on 477 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Peak Support employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

477 reviews

5.0

Feb 24, 2022

Company Culture is Unmatched!

Client services manager

Recommend

CEO approval

Business Outlook

Pros

Peak Support values every single employee from entry-level to C-level, leadership makes sure we understand the 'why behind decisions, the people make this company, and are a joy to work with- everyone pitches in to help when needed, competitive salaries and generous profit-share, great leave policy and benefits.

Cons

We're growing which means we're busy! Not really a con, but expect to put in some serious work!

5.0

Feb 17, 2022

Show up, dive in and stay at it!

Service delivery manager

Recommend

CEO approval

Business Outlook

Pros

- I am proud to work at Peak Support because they not only listen to feedback from their employees. They act on it! - I have enjoyed working at Peak Support because of the work culture that is conducive to building relationships even outside the workplace. - I have always felt encouraged to share any insights or feedback, and communicate it to my supervisor or directly to our CEO.

Cons

Looking forward to an incentive program/structure for the team.

5.0

Feb 17, 2022

Showing up, diving in and staying at it w/PS!

Group leader

Recommend

CEO approval

Business Outlook

Pros

Fosters a highly engaged, collaborative, and respectful work environment. Leaders encourage every member to share thoughts, ideas, and experiences. Invests on continuous learning and improvement, and prioritizes great team member morale.

Cons

Can't think of anything right now.

Viewing 454 - 456 of 477 Reviews

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Peak Support

Peak Support reviews

Company ratings over time

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Reviews by job title

Company Culture is Unmatched!

Show up, dive in and stay at it!

Showing up, diving in and staying at it w/PS!

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